Bank account or service Complaints in New Jersey
New Jersey consumers have filed 4,074 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 4,074 bank account or service complaints from New Jersey.
- Wells Fargo & Company has the most complaints (720).
- Most common issue: Account opening, closing, or management.
4,074 Total bank account or service complaints
30 Companies involved
5 Distinct issues
Top Companies for Bank account or service in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 720 | 17.7% |
| Bank of America, National Association | 662 | 16.2% |
| TD Bank US Holding Company | 619 | 15.2% |
| JPMorgan Chase & Co. | 372 | 9.1% |
| PNC Bank N.A. | 365 | 9.0% |
| Santander Bank, National Association | 243 | 6.0% |
| Citibank, N.A. | 204 | 5.0% |
| Capital One Financial Corporation | 153 | 3.8% |
| Valley National Bancorp | 68 | 1.7% |
| Navy Federal Credit Union | 58 | 1.4% |
| M&t Bank Corporation | 57 | 1.4% |
| Ally Financial Inc. | 44 | 1.1% |
| Citizens Financial Group, Inc. | 41 | 1.0% |
| HSBC North America Holdings Inc. | 41 | 1.0% |
| Discover Bank | 31 | 0.8% |
| United Services Automobile Association | 30 | 0.7% |
| American Express Company | 29 | 0.7% |
| Synchrony Financial | 26 | 0.6% |
| Bb&t Corporation | 24 | 0.6% |
| Investors Bank | 24 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,558 | 62.8% |
| Closed with monetary relief | 941 | 23.1% |
| Closed with non-monetary relief | 232 | 5.7% |
| Closed | 171 | 4.2% |
| Closed without relief | 110 | 2.7% |
| Closed with relief | 62 | 1.5% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in New Jersey?
4,074 complaints about bank account or service have been filed from New Jersey.
-
Which company gets the most bank account or service complaints in New Jersey?
Wells Fargo & Company leads with 720 bank account or service complaints in New Jersey.
-
What is the most common issue with bank account or service in New Jersey?
The most frequently reported issue is Account opening, closing, or management with 1,726 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.