Checking or savings account Complaints in New Jersey
New Jersey consumers have filed 12,797 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 12,797 checking or savings account complaints from New Jersey.
- JPMorgan Chase & Co. has the most complaints (1,707).
- Most common issue: Managing an account.
12,797 Total checking or savings account complaints
30 Companies involved
11 Distinct issues
Top Companies for Checking or savings account in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| JPMorgan Chase & Co. | 1,707 | 13.3% |
| Bank of America, National Association | 1,674 | 13.1% |
| Wells Fargo & Company | 1,521 | 11.9% |
| TD Bank US Holding Company | 1,275 | 10.0% |
| Capital One Financial Corporation | 869 | 6.8% |
| PNC Bank N.A. | 783 | 6.1% |
| Citibank, N.A. | 651 | 5.1% |
| Chime Financial Inc | 384 | 3.0% |
| Citizens Financial Group, Inc. | 319 | 2.5% |
| Navy Federal Credit Union | 269 | 2.1% |
| M&t Bank Corporation | 188 | 1.5% |
| Goldman Sachs Bank USA | 184 | 1.4% |
| Block, Inc. | 175 | 1.4% |
| Santander Bank, National Association | 172 | 1.3% |
| Ally Financial Inc. | 165 | 1.3% |
| Santander Holdings USA, Inc. | 165 | 1.3% |
| Truist Financial Corporation | 147 | 1.1% |
| SoFi Technologies, Inc. | 123 | 1.0% |
| United Services Automobile Association | 109 | 0.9% |
| Valley National Bancorp | 104 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 9,776 | 76.4% |
| Closed with monetary relief | 2,189 | 17.1% |
| Closed with non-monetary relief | 690 | 5.4% |
| In progress | 136 | 1.1% |
| Untimely response | 6 | 0% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in New Jersey?
12,797 complaints about checking or savings account have been filed from New Jersey.
-
Which company gets the most checking or savings account complaints in New Jersey?
JPMorgan Chase & Co. leads with 1,707 checking or savings account complaints in New Jersey.
-
What is the most common issue with checking or savings account in New Jersey?
The most frequently reported issue is Managing an account with 7,629 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.