Consumer Loan Complaints in New Mexico
New Mexico consumers have filed 163 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 163 consumer loan complaints from New Mexico.
- Santander Consumer USA Holdings Inc. has the most complaints (17).
- Most common issue: Managing the loan or lease.
163 Total consumer loan complaints
30 Companies involved
9 Distinct issues
Top Companies for Consumer Loan in New Mexico
| Company | Complaints | % of Total |
|---|---|---|
| Santander Consumer USA Holdings Inc. | 17 | 10.4% |
| Wells Fargo & Company | 13 | 8.0% |
| Enova International, Inc. | 8 | 4.9% |
| Ally Financial Inc. | 7 | 4.3% |
| Capital One Financial Corporation | 6 | 3.7% |
| Bank of America, National Association | 5 | 3.1% |
| General Motors Financial Company, Inc. | 5 | 3.1% |
| Security Finance Corp. | 5 | 3.1% |
| Westlake Services, LLC | 5 | 3.1% |
| Cashcall, Inc. | 4 | 2.5% |
| Citibank, N.A. | 4 | 2.5% |
| Conn's, Inc. | 4 | 2.5% |
| Delbert Services | 4 | 2.5% |
| Bank of the West | 3 | 1.8% |
| Credit Acceptance Corporation | 3 | 1.8% |
| JPMorgan Chase & Co. | 3 | 1.8% |
| Prestige Financial Services Inc. | 3 | 1.8% |
| Populus Financial Group, Inc. (F/K/A Ace Cash Express) | 3 | 1.8% |
| Risecredit, LLC | 3 | 1.8% |
| Toyota Motor Credit Corporation | 3 | 1.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from New Mexico.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 125 | 76.7% |
| Closed with non-monetary relief | 20 | 12.3% |
| Closed with monetary relief | 9 | 5.5% |
| Closed | 6 | 3.7% |
| Closed without relief | 3 | 1.8% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in New Mexico?
163 complaints about consumer loan have been filed from New Mexico.
-
Which company gets the most consumer loan complaints in New Mexico?
Santander Consumer USA Holdings Inc. leads with 17 consumer loan complaints in New Mexico.
-
What is the most common issue with consumer loan in New Mexico?
The most frequently reported issue is Managing the loan or lease with 74 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.