Delbert Services Consumer Complaints
Delbert Services has received 1,006 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,006 total complaints on file with the CFPB.
- Most complaints are about Debt collection (377).
- Timely response rate: 97.5%.
- Consumer disputed rate: 21.5% of resolved complaints.
Complaints by Product
The following table shows how complaints against Delbert Services break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 377 | 37.5% |
| Payday loan | 369 | 36.7% |
| Consumer Loan | 249 | 24.8% |
| Bank account or service | 6 | 0.6% |
| Credit reporting | 2 | 0.2% |
| Payday loan, title loan, or personal loan | 2 | 0.2% |
| Credit card | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Delbert Services.
Company Response Breakdown
When consumers file complaints, Delbert Services responds in one of several ways. The breakdown below shows how Delbert Services has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 997 | 99.1% |
| Untimely response | 9 | 0.9% |
Complaints by State
Top states where consumers have filed complaints against Delbert Services.
| State | Complaints |
|---|---|
| New Jersey | 85 |
| Texas | 79 |
| Virginia | 67 |
| Florida | 65 |
| North Carolina | 57 |
| Ohio | 55 |
| Arizona | 47 |
| Pennsylvania | 42 |
| Michigan | 41 |
| Indiana | 39 |
| Georgia | 35 |
| Tennessee | 32 |
| Illinois | 25 |
| Alabama | 23 |
| Minnesota | 23 |
| Oklahoma | 23 |
| District of Columbia | 18 |
| Louisiana | 18 |
| South Carolina | 18 |
| Arkansas | 17 |
Your Rights
What to do if you have a complaint against Delbert Services
- Contact Delbert Services directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Delbert Services have?
Delbert Services has 1,006 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Delbert Services?
The most common issue reported is Charged fees or interest I didn't expect with 303 complaints.
-
How do I file a complaint against Delbert Services?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Delbert Services respond to complaints on time?
Delbert Services has a 97.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.