Key Takeaways

  • 810 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (214).
  • Timely response rate: 93.6%.
  • Consumer disputed rate: 17.3% of resolved complaints.
810 Total complaints
93.6% Timely response rate
17.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Risecredit, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 214 26.4%
Payday loan, title loan, or personal loan 184 22.7%
Credit reporting, credit repair services, or other personal consumer reports 164 20.2%
Consumer Loan 121 14.9%
Payday loan 74 9.1%
Credit reporting or other personal consumer reports 22 2.7%
Credit reporting 10 1.2%
Payday loan, title loan, personal loan, or advance loan 10 1.2%
Bank account or service 6 0.7%
Credit card 3 0.4%
Money transfer, virtual currency, or money service 2 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Risecredit, LLC.

Incorrect information on your report 139
Attempts to collect debt not owed 80
Charged fees or interest you didn't expect 59
Communication tactics 47
Managing the loan or lease 44
Struggling to pay your loan 43
Problem with a credit reporting company's investigation into an existing problem 39
Improper use of your report 37
Charged fees or interest I didn't expect 32
Problems when you are unable to pay 32

Company Response Breakdown

When consumers file complaints, Risecredit, LLC responds in one of several ways. The breakdown below shows how Risecredit, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 798 98.5%
Closed 8 1%
Closed with non-monetary relief 3 0.4%
Closed with monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Risecredit, LLC.

Your Rights

What to do if you have a complaint against Risecredit, LLC

  1. Contact Risecredit, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Risecredit, LLC have?

    Risecredit, LLC has 810 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Risecredit, LLC?

    The most common issue reported is Incorrect information on your report with 139 complaints.

  • How do I file a complaint against Risecredit, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Risecredit, LLC respond to complaints on time?

    Risecredit, LLC has a 93.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.