Security Finance Corp. Consumer Complaints
Security Finance Corp. has received 1,840 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,840 total complaints on file with the CFPB.
- Most complaints are about Debt collection (604).
- Timely response rate: 98.0%.
- Consumer disputed rate: 8.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Security Finance Corp. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 604 | 32.8% |
| Credit reporting or other personal consumer reports | 407 | 22.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 294 | 16.0% |
| Payday loan, title loan, or personal loan | 151 | 8.2% |
| Consumer Loan | 150 | 8.2% |
| Payday loan, title loan, personal loan, or advance loan | 110 | 6.0% |
| Vehicle loan or lease | 80 | 4.3% |
| Payday loan | 20 | 1.1% |
| Credit card | 7 | 0.4% |
| Credit card or prepaid card | 6 | 0.3% |
| Credit reporting | 6 | 0.3% |
| Debt or credit management | 3 | 0.2% |
| Bank account or service | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Security Finance Corp..
Company Response Breakdown
When consumers file complaints, Security Finance Corp. responds in one of several ways. The breakdown below shows how Security Finance Corp. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,730 | 94% |
| Closed with non-monetary relief | 83 | 4.5% |
| Closed with monetary relief | 22 | 1.2% |
| Closed | 5 | 0.3% |
Complaints by State
Top states where consumers have filed complaints against Security Finance Corp..
| State | Complaints |
|---|---|
| Texas | 452 |
| Georgia | 248 |
| South Carolina | 216 |
| Louisiana | 118 |
| Tennessee | 116 |
| Alabama | 110 |
| Oklahoma | 79 |
| Missouri | 59 |
| Wisconsin | 54 |
| North Carolina | 52 |
| Florida | 50 |
| Illinois | 47 |
| Idaho | 27 |
| Nevada | 23 |
| Ohio | 23 |
| New Mexico | 22 |
| Utah | 20 |
| Indiana | 14 |
| Mississippi | 14 |
| Virginia | 13 |
Your Rights
What to do if you have a complaint against Security Finance Corp.
- Contact Security Finance Corp. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Security Finance Corp. have?
Security Finance Corp. has 1,840 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Security Finance Corp.?
The most common issue reported is Incorrect information on your report with 354 complaints.
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How do I file a complaint against Security Finance Corp.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Security Finance Corp. respond to complaints on time?
Security Finance Corp. has a 98.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.