Payday loan, title loan, or personal loan Complaints in New York
New York consumers have filed 1,098 complaints about payday loan, title loan, or personal loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,098 payday loan, title loan, or personal loan complaints from New York.
- Citibank, N.A. has the most complaints (53).
- Most common issue: Charged fees or interest you didn't expect.
1,098 Total payday loan, title loan, or personal loan complaints
30 Companies involved
20 Distinct issues
Top Companies for Payday loan, title loan, or personal loan in New York
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 53 | 4.8% |
| Synchrony Financial | 48 | 4.4% |
| Wells Fargo & Company | 44 | 4.0% |
| Affirm Holdings, Inc | 41 | 3.7% |
| JPMorgan Chase & Co. | 35 | 3.2% |
| Capital One Financial Corporation | 33 | 3.0% |
| Bank of America, National Association | 32 | 2.9% |
| TD Bank US Holding Company | 31 | 2.8% |
| Upstart Holdings, Inc. | 31 | 2.8% |
| Lending Club Corp | 28 | 2.6% |
| OneMain Finance Corporation | 28 | 2.6% |
| Citizens Financial Group, Inc. | 27 | 2.5% |
| Bread Financial Holdings, Inc. | 26 | 2.4% |
| Keycorp | 23 | 2.1% |
| OneMain Financial Holdings, LLC. | 20 | 1.8% |
| GreenSky, LLC | 18 | 1.6% |
| Social Finance, Inc. | 18 | 1.6% |
| Upgrade, Inc. | 18 | 1.6% |
| Acima Credit, LLC | 16 | 1.5% |
| Goldman Sachs Bank USA | 16 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to payday loan, title loan, or personal loan complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 945 | 86.1% |
| Closed with monetary relief | 84 | 7.7% |
| Closed with non-monetary relief | 65 | 5.9% |
| Untimely response | 4 | 0.4% |
Frequently Asked Questions
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How many Payday loan, title loan, or personal loan complaints have been filed in New York?
1,098 complaints about payday loan, title loan, or personal loan have been filed from New York.
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Which company gets the most payday loan, title loan, or personal loan complaints in New York?
Citibank, N.A. leads with 53 payday loan, title loan, or personal loan complaints in New York.
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What is the most common issue with payday loan, title loan, or personal loan in New York?
The most frequently reported issue is Charged fees or interest you didn't expect with 208 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.