Key Takeaways

  • 1,487 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (531).
  • Timely response rate: 89.2%.
  • Consumer disputed rate: 16.4% of resolved complaints.
1,487 Total complaints
89.2% Timely response rate
16.4% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against Lending Club Corp break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 531 35.7%
Credit reporting, credit repair services, or other personal consumer reports 431 29.0%
Debt collection 295 19.8%
Consumer Loan 93 6.3%
Checking or savings account 76 5.1%
Money transfer, virtual currency, or money service 19 1.3%
Credit card or prepaid card 15 1.0%
Vehicle loan or lease 13 0.9%
Mortgage 5 0.3%
Bank account or service 3 0.2%
Credit card 2 0.1%
Credit reporting 2 0.1%
Payday loan 1 0.1%
Student loan 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Lending Club Corp.

Incorrect information on your report 345
Attempts to collect debt not owed 153
Problem when making payments 150
Problem with a credit reporting company's investigation into an existing problem 130
Charged fees or interest you didn't expect 95
Struggling to pay your loan 67
Managing the loan or lease 55
Getting the loan 53
Problem with the payoff process at the end of the loan 52
Communication tactics 42

Company Response Breakdown

When consumers file complaints, Lending Club Corp responds in one of several ways. The breakdown below shows how Lending Club Corp has resolved complaints.

Response Count Percentage
Closed with explanation 1,271 85.5%
Closed with non-monetary relief 142 9.5%
Closed with monetary relief 74 5%

Complaints by State

Top states where consumers have filed complaints against Lending Club Corp.

Your Rights

What to do if you have a complaint against Lending Club Corp

  1. Contact Lending Club Corp directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Lending Club Corp have?

    Lending Club Corp has 1,487 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Lending Club Corp?

    The most common issue reported is Incorrect information on your report with 345 complaints.

  • How do I file a complaint against Lending Club Corp?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Lending Club Corp respond to complaints on time?

    Lending Club Corp has a 89.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.