Consumer Loan Complaints in North Carolina
North Carolina consumers have filed 1,136 complaints about consumer loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,136 consumer loan complaints from North Carolina.
- Wells Fargo & Company has the most complaints (115).
- Most common issue: Managing the loan or lease.
1,136 Total consumer loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Consumer Loan in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 115 | 10.1% |
| Santander Consumer USA Holdings Inc. | 99 | 8.7% |
| Ally Financial Inc. | 61 | 5.4% |
| Citibank, N.A. | 44 | 3.9% |
| Capital One Financial Corporation | 40 | 3.5% |
| OneMain Financial Holdings, LLC. | 36 | 3.2% |
| Bb&t Corporation | 35 | 3.1% |
| SunTrust Banks, Inc. | 33 | 2.9% |
| Bank of America, National Association | 28 | 2.5% |
| DriveTime | 27 | 2.4% |
| Synchrony Financial | 24 | 2.1% |
| American Honda Finance Corp. | 23 | 2.0% |
| General Motors Financial Company, Inc. | 22 | 1.9% |
| JPMorgan Chase & Co. | 21 | 1.8% |
| Credit Acceptance Corporation | 18 | 1.6% |
| Fifth Third Financial Corporation | 18 | 1.6% |
| Navy Federal Credit Union | 17 | 1.5% |
| Delbert Services | 16 | 1.4% |
| Ford Motor Credit Co. | 15 | 1.3% |
| Nissan Motor Acceptance Company LLC | 15 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to consumer loan complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 941 | 82.8% |
| Closed with non-monetary relief | 108 | 9.5% |
| Closed with monetary relief | 52 | 4.6% |
| Closed | 27 | 2.4% |
| Closed without relief | 4 | 0.4% |
| Untimely response | 4 | 0.4% |
Frequently Asked Questions
-
How many Consumer Loan complaints have been filed in North Carolina?
1,136 complaints about consumer loan have been filed from North Carolina.
-
Which company gets the most consumer loan complaints in North Carolina?
Wells Fargo & Company leads with 115 consumer loan complaints in North Carolina.
-
What is the most common issue with consumer loan in North Carolina?
The most frequently reported issue is Managing the loan or lease with 528 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.