Key Takeaways

  • 5,674 money transfer, virtual currency, or money service complaints from North Carolina.
  • Block, Inc. has the most complaints (2,604).
  • Most common issue: Other transaction problem.
5,674 Total money transfer, virtual currency, or money service complaints
30 Companies involved
17 Distinct issues

Top Companies for Money transfer, virtual currency, or money service in North Carolina

Common Issues

Other transaction problem 2,557
Fraud or scam 1,174
Unauthorized transactions or other transaction problem 561
Money was not available when promised 290
Managing, opening, or closing your mobile wallet account 269
Trouble accessing funds in your mobile or digital wallet 211
Other service problem 166
Confusing or missing disclosures 138
Unexpected or other fees 84
Problem with customer service 70

How Companies Respond

Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from North Carolina.

Response Count Percentage
Closed with explanation 5,174 91.2%
Closed with monetary relief 274 4.8%
Closed with non-monetary relief 179 3.2%
In progress 31 0.5%
Untimely response 16 0.3%

Frequently Asked Questions

  • How many Money transfer, virtual currency, or money service complaints have been filed in North Carolina?

    5,674 complaints about money transfer, virtual currency, or money service have been filed from North Carolina.

  • Which company gets the most money transfer, virtual currency, or money service complaints in North Carolina?

    Block, Inc. leads with 2,604 money transfer, virtual currency, or money service complaints in North Carolina.

  • What is the most common issue with money transfer, virtual currency, or money service in North Carolina?

    The most frequently reported issue is Other transaction problem with 2,557 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.