Prepaid card Complaints in North Carolina
North Carolina consumers have filed 529 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 529 prepaid card complaints from North Carolina.
- American Express Company has the most complaints (116).
- Most common issue: Trouble using the card.
529 Total prepaid card complaints
30 Companies involved
13 Distinct issues
Top Companies for Prepaid card in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 116 | 21.9% |
| Block, Inc. | 56 | 10.6% |
| Comerica | 55 | 10.4% |
| Incomm Holdings Inc. | 48 | 9.1% |
| Netspend Corporation | 36 | 6.8% |
| Empowerment Ventures, LLC | 33 | 6.2% |
| U.S. Bancorp | 32 | 6.0% |
| Bank of America, National Association | 24 | 4.5% |
| Blackhawk Network Holdings Inc. | 22 | 4.2% |
| Paypal Holdings, Inc | 16 | 3.0% |
| Chime Financial Inc | 13 | 2.5% |
| Newport Intermediate Inc. | 5 | 0.9% |
| Fiserv Finxact Core | 4 | 0.8% |
| Google Compare Credit Cards Inc. | 4 | 0.8% |
| PNC Bank N.A. | 4 | 0.8% |
| Wells Fargo & Company | 4 | 0.8% |
| ADP Inc. | 3 | 0.6% |
| Branch Messenger, Inc. | 3 | 0.6% |
| Capital One Financial Corporation | 3 | 0.6% |
| CARD Corporation | 3 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 358 | 67.7% |
| Closed with monetary relief | 124 | 23.4% |
| Closed with non-monetary relief | 43 | 8.1% |
| In progress | 3 | 0.6% |
| Closed | 1 | 0.2% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in North Carolina?
529 complaints about prepaid card have been filed from North Carolina.
-
Which company gets the most prepaid card complaints in North Carolina?
American Express Company leads with 116 prepaid card complaints in North Carolina.
-
What is the most common issue with prepaid card in North Carolina?
The most frequently reported issue is Trouble using the card with 196 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.