CARD Corporation Consumer Complaints
CARD Corporation has received 395 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 395 total complaints on file with the CFPB.
- Most complaints are about Credit card or prepaid card (191).
- Timely response rate: 94.7%.
- Consumer disputed rate: 28.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against CARD Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit card or prepaid card | 191 | 48.4% |
| Checking or savings account | 121 | 30.6% |
| Prepaid card | 56 | 14.2% |
| Money transfer, virtual currency, or money service | 14 | 3.5% |
| Credit card | 9 | 2.3% |
| Bank account or service | 2 | 0.5% |
| Credit reporting or other personal consumer reports | 1 | 0.3% |
| Debt collection | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about CARD Corporation.
Company Response Breakdown
When consumers file complaints, CARD Corporation responds in one of several ways. The breakdown below shows how CARD Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 320 | 81% |
| Closed with non-monetary relief | 49 | 12.4% |
| Closed with monetary relief | 23 | 5.8% |
| Untimely response | 3 | 0.8% |
Complaints by State
Top states where consumers have filed complaints against CARD Corporation.
| State | Complaints |
|---|---|
| California | 56 |
| Texas | 32 |
| Georgia | 25 |
| Pennsylvania | 22 |
| New York | 21 |
| Florida | 20 |
| Illinois | 17 |
| Ohio | 16 |
| New Jersey | 12 |
| Arizona | 11 |
| Colorado | 11 |
| Massachusetts | 11 |
| North Carolina | 11 |
| Minnesota | 9 |
| Kansas | 8 |
| Virginia | 8 |
| Louisiana | 7 |
| Missouri | 7 |
| Oklahoma | 7 |
| Arkansas | 6 |
Your Rights
What to do if you have a complaint against CARD Corporation
- Contact CARD Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does CARD Corporation have?
CARD Corporation has 395 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about CARD Corporation?
The most common issue reported is Problem with a purchase or transfer with 72 complaints.
-
How do I file a complaint against CARD Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does CARD Corporation respond to complaints on time?
CARD Corporation has a 94.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.