An independent legal information resource. Not a law firm. Not legal advice.

FreeNetLaw Consumer Legal Reference

Credit reporting or other personal consumer reports Complaints in Texas

Texas consumers have filed 1,333,547 complaints about credit reporting or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Apr 16, 2026

Key Takeaways

  • 1,333,547 credit reporting or other personal consumer reports complaints from Texas.
  • TransUnion Intermediate Holdings, Inc. has the most complaints (445,691).
  • Most common issue: Incorrect information on your report.
1,333,547 Total credit reporting or other personal consumer reports complaints
30 Companies involved
8 Distinct issues

Top Companies for Credit reporting or other personal consumer reports in Texas

Company Complaints % of Total
TransUnion Intermediate Holdings, Inc. 445,691 33.4%
Equifax, Inc. 441,992 33.1%
Experian Information Solutions Inc. 387,448 29.1%
CBC Companies, Inc. 5,498 0.4%
Lexisnexis 4,006 0.3%
Capital One Financial Corporation 2,704 0.2%
Resurgent Capital Services L.P. 1,569 0.1%
Fidelity National Information Services, Inc. (FNIS) 1,418 0.1%
JPMorgan Chase & Co. 1,226 0.1%
Synchrony Financial 1,147 0.1%
CL Holdings LLC 1,035 0.1%
Citibank, N.A. 998 0.1%
Early Warning Services, LLC 966 0.1%
Portfolio Recovery Associates, LLC 939 0.1%
Navy Federal Credit Union 926 0.1%
Bank of America, National Association 912 0.1%
Encore Capital Group Inc. 910 0.1%
Bread Financial Holdings, Inc. 861 0.1%
Discover Bank 861 0.1%
Wells Fargo & Company 852 0.1%

Common Issues

Incorrect information on your report 702,672
Improper use of your report 327,940
Problem with a company's investigation into an existing problem 289,875
Problem with fraud alerts or security freezes 4,601
Unable to get your credit report or credit score 4,465
Credit monitoring or identity theft protection services 3,289
Problem with a company's investigation into an existing issue 579
Identity theft protection or other monitoring services 126

How Companies Respond

Breakdown of how companies respond to credit reporting or other personal consumer reports complaints from Texas.

Response Count Percentage
Closed with explanation 684,948 51.4%
Closed with non-monetary relief 581,518 43.6%
In progress 66,229 5%
Untimely response 650 0%
Closed with monetary relief 199 0%

Frequently Asked Questions

  • How many Credit reporting or other personal consumer reports complaints have been filed in Texas?

    1,333,547 complaints about credit reporting or other personal consumer reports have been filed from Texas.

  • Which company gets the most credit reporting or other personal consumer reports complaints in Texas?

    TransUnion Intermediate Holdings, Inc. leads with 445,691 credit reporting or other personal consumer reports complaints in Texas.

  • What is the most common issue with credit reporting or other personal consumer reports in Texas?

    The most frequently reported issue is Incorrect information on your report with 702,672 complaints.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.