Debt collection Complaints in Texas
Texas consumers have filed 158,166 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 158,166 debt collection complaints from Texas.
- Equifax, Inc. has the most complaints (14,501).
- Most common issue: Attempts to collect debt not owed.
158,166 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Texas
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 14,501 | 9.2% |
| TransUnion Intermediate Holdings, Inc. | 13,725 | 8.7% |
| Experian Information Solutions Inc. | 11,737 | 7.4% |
| Resurgent Capital Services L.P. | 5,674 | 3.6% |
| Encore Capital Group Inc. | 5,461 | 3.5% |
| Portfolio Recovery Associates, LLC | 5,344 | 3.4% |
| CL Holdings LLC | 4,556 | 2.9% |
| National Credit Systems,Inc. | 3,123 | 2.0% |
| Transworld Systems Inc. | 2,639 | 1.7% |
| ProCollect, Inc. | 2,218 | 1.4% |
| I.C. System, Inc. | 2,215 | 1.4% |
| CCS Financial Services, Inc. | 2,101 | 1.3% |
| National Credit Adjusters, LLC | 2,011 | 1.3% |
| Kriya Capital, LLC | 1,752 | 1.1% |
| Capital One Financial Corporation | 1,576 | 1.0% |
| Erc | 1,443 | 0.9% |
| Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis | 1,350 | 0.9% |
| Synchrony Financial | 1,229 | 0.8% |
| Caine & Weiner Company, Inc. | 1,183 | 0.7% |
| HW Holding, Inc | 1,116 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Texas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 119,615 | 75.6% |
| Closed with non-monetary relief | 34,173 | 21.6% |
| In progress | 1,782 | 1.1% |
| Untimely response | 1,409 | 0.9% |
| Closed | 747 | 0.5% |
| Closed with monetary relief | 439 | 0.3% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Texas?
158,166 complaints about debt collection have been filed from Texas.
-
Which company gets the most debt collection complaints in Texas?
Equifax, Inc. leads with 14,501 debt collection complaints in Texas.
-
What is the most common issue with debt collection in Texas?
The most frequently reported issue is Attempts to collect debt not owed with 60,744 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.