Key Takeaways

  • 9,687 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (7,052).
  • Timely response rate: 98.8%.
  • Consumer disputed rate: 13.4% of resolved complaints.
9,687 Total complaints
98.8% Timely response rate
13.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against National Credit Adjusters, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 7,052 72.8%
Credit reporting or other personal consumer reports 1,357 14.0%
Credit reporting, credit repair services, or other personal consumer reports 1,064 11.0%
Payday loan, title loan, or personal loan 68 0.7%
Payday loan, title loan, personal loan, or advance loan 61 0.6%
Payday loan 26 0.3%
Credit card or prepaid card 13 0.1%
Consumer Loan 11 0.1%
Credit card 10 0.1%
Money transfer, virtual currency, or money service 8 0.1%
Debt or credit management 7 0.1%
Credit reporting 4 0.0%
Checking or savings account 2 0.0%
Student loan 2 0.0%
Bank account or service 1 0.0%
Vehicle loan or lease 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about National Credit Adjusters, LLC.

Attempts to collect debt not owed 3,155
Written notification about debt 1,455
Incorrect information on your report 1,215
Took or threatened to take negative or legal action 932
False statements or representation 733
Improper use of your report 578
Communication tactics 390
Problem with a company's investigation into an existing problem 326
Problem with a credit reporting company's investigation into an existing problem 324
Cont'd attempts collect debt not owed 126

Company Response Breakdown

When consumers file complaints, National Credit Adjusters, LLC responds in one of several ways. The breakdown below shows how National Credit Adjusters, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 9,008 93%
In progress 673 6.9%
Closed 3 0%
Closed with monetary relief 2 0%
Closed with non-monetary relief 1 0%

Complaints by State

Top states where consumers have filed complaints against National Credit Adjusters, LLC.

State Complaints
Texas 2,775
California 1,509
Alabama 540
Florida 480
Ohio 457
Georgia 391
South Carolina 371
Louisiana 367
Tennessee 348
Michigan 219
Missouri 210
Illinois 203
Mississippi 192
Virginia 192
Arizona 140
Nevada 129
Wisconsin 116
Maryland 86
North Carolina 82
Pennsylvania 79

Your Rights

What to do if you have a complaint against National Credit Adjusters, LLC

  1. Contact National Credit Adjusters, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does National Credit Adjusters, LLC have?

    National Credit Adjusters, LLC has 9,687 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about National Credit Adjusters, LLC?

    The most common issue reported is Attempts to collect debt not owed with 3,155 complaints.

  • How do I file a complaint against National Credit Adjusters, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does National Credit Adjusters, LLC respond to complaints on time?

    National Credit Adjusters, LLC has a 98.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.