Key Takeaways

  • 8,389 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (6,192).
  • Timely response rate: 99.8%.
  • Consumer disputed rate: 0.0% of resolved complaints.
8,389 Total complaints
99.8% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Spring Oaks Capital, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 6,192 73.8%
Credit reporting or other personal consumer reports 1,772 21.1%
Credit reporting, credit repair services, or other personal consumer reports 322 3.8%
Credit card 42 0.5%
Payday loan, title loan, personal loan, or advance loan 30 0.4%
Credit card or prepaid card 11 0.1%
Payday loan, title loan, or personal loan 8 0.1%
Debt or credit management 6 0.1%
Vehicle loan or lease 4 0.0%
Checking or savings account 2 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Spring Oaks Capital, LLC.

Attempts to collect debt not owed 2,996
Written notification about debt 1,043
Took or threatened to take negative or legal action 1,001
Incorrect information on your report 992
False statements or representation 795
Improper use of your report 590
Problem with a company's investigation into an existing problem 441
Communication tactics 212
Electronic communications 110
Problem with a credit reporting company's investigation into an existing problem 82

Company Response Breakdown

When consumers file complaints, Spring Oaks Capital, LLC responds in one of several ways. The breakdown below shows how Spring Oaks Capital, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 4,630 55.2%
Closed with non-monetary relief 3,715 44.3%
In progress 44 0.5%

Complaints by State

Top states where consumers have filed complaints against Spring Oaks Capital, LLC.

State Complaints
Texas 1,437
Georgia 1,004
Florida 940
South Carolina 501
California 472
Alabama 354
Illinois 351
New York 319
Louisiana 287
Tennessee 283
Pennsylvania 233
Ohio 205
New Jersey 178
Michigan 177
Virginia 156
Maryland 149
Missouri 118
Arizona 105
Indiana 105
Mississippi 105

Your Rights

What to do if you have a complaint against Spring Oaks Capital, LLC

  1. Contact Spring Oaks Capital, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Spring Oaks Capital, LLC have?

    Spring Oaks Capital, LLC has 8,389 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Spring Oaks Capital, LLC?

    The most common issue reported is Attempts to collect debt not owed with 2,996 complaints.

  • How do I file a complaint against Spring Oaks Capital, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Spring Oaks Capital, LLC respond to complaints on time?

    Spring Oaks Capital, LLC has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.