Money transfer, virtual currency, or money service Complaints in Virginia
Virginia consumers have filed 4,547 complaints about money transfer, virtual currency, or money service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 4,547 money transfer, virtual currency, or money service complaints from Virginia.
- Block, Inc. has the most complaints (1,559).
- Most common issue: Other transaction problem.
4,547 Total money transfer, virtual currency, or money service complaints
30 Companies involved
17 Distinct issues
Top Companies for Money transfer, virtual currency, or money service in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Block, Inc. | 1,559 | 34.3% |
| Paypal Holdings, Inc | 588 | 12.9% |
| Early Warning Services, LLC | 408 | 9.0% |
| Wells Fargo & Company | 229 | 5.0% |
| Coinbase, Inc. | 209 | 4.6% |
| Bank of America, National Association | 180 | 4.0% |
| Navy Federal Credit Union | 85 | 1.9% |
| JPMorgan Chase & Co. | 80 | 1.8% |
| Western Union Company, the | 80 | 1.8% |
| Chime Financial Inc | 77 | 1.7% |
| Truist Financial Corporation | 77 | 1.7% |
| PNC Bank N.A. | 76 | 1.7% |
| Capital One Financial Corporation | 66 | 1.5% |
| Robinhood Markets Inc. | 57 | 1.3% |
| Moneygram Payment Systems Worldwide Inc. | 54 | 1.2% |
| United Services Automobile Association | 41 | 0.9% |
| Citibank, N.A. | 38 | 0.8% |
| BAM Management US Holdings Inc. | 27 | 0.6% |
| Synchrony Financial | 27 | 0.6% |
| Foris DAX, Inc. | 26 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,099 | 90.1% |
| Closed with monetary relief | 271 | 6% |
| Closed with non-monetary relief | 152 | 3.3% |
| In progress | 22 | 0.5% |
| Untimely response | 3 | 0.1% |
Frequently Asked Questions
-
How many Money transfer, virtual currency, or money service complaints have been filed in Virginia?
4,547 complaints about money transfer, virtual currency, or money service have been filed from Virginia.
-
Which company gets the most money transfer, virtual currency, or money service complaints in Virginia?
Block, Inc. leads with 1,559 money transfer, virtual currency, or money service complaints in Virginia.
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What is the most common issue with money transfer, virtual currency, or money service in Virginia?
The most frequently reported issue is Other transaction problem with 1,723 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.