Credit card or prepaid card Complaints in West Virginia
West Virginia consumers have filed 483 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 483 credit card or prepaid card complaints from West Virginia.
- Capital One Financial Corporation has the most complaints (70).
- Most common issue: Problem with a purchase shown on your statement.
483 Total credit card or prepaid card complaints
30 Companies involved
19 Distinct issues
Top Companies for Credit card or prepaid card in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 70 | 14.5% |
| Citibank, N.A. | 56 | 11.6% |
| Synchrony Financial | 48 | 9.9% |
| JPMorgan Chase & Co. | 34 | 7.0% |
| Bread Financial Holdings, Inc. | 30 | 6.2% |
| American Express Company | 28 | 5.8% |
| Bank of America, National Association | 24 | 5.0% |
| Comerica | 19 | 3.9% |
| Discover Bank | 19 | 3.9% |
| Keycorp | 16 | 3.3% |
| Wells Fargo & Company | 16 | 3.3% |
| U.S. Bancorp | 15 | 3.1% |
| Netspend Corporation | 12 | 2.5% |
| Barclays Bank Delaware | 9 | 1.9% |
| CLGF Holdco 1, LLC | 8 | 1.7% |
| Incomm Holdings Inc. | 8 | 1.7% |
| Truist Financial Corporation | 6 | 1.2% |
| Conduent Incorporated | 5 | 1.0% |
| Chime Financial Inc | 4 | 0.8% |
| First National Bank of Omaha | 4 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 343 | 71% |
| Closed with monetary relief | 90 | 18.6% |
| Closed with non-monetary relief | 50 | 10.4% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in West Virginia?
483 complaints about credit card or prepaid card have been filed from West Virginia.
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Which company gets the most credit card or prepaid card complaints in West Virginia?
Capital One Financial Corporation leads with 70 credit card or prepaid card complaints in West Virginia.
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What is the most common issue with credit card or prepaid card in West Virginia?
The most frequently reported issue is Problem with a purchase shown on your statement with 96 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.