Key Takeaways

  • 75 prepaid card complaints from West Virginia.
  • American Express Company has the most complaints (21).
  • Most common issue: Unexpected or other fees.
75 Total prepaid card complaints
22 Companies involved
9 Distinct issues

Top Companies for Prepaid card in West Virginia

Common Issues

Unexpected or other fees 23
Trouble using the card 19
Problem with a purchase or transfer 10
Problem getting a card or closing an account 9
Managing, opening, or closing account 5
Fraud or scam 4
Adding money 2
Unauthorized transactions/trans. issues 2
Problem with overdraft 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from West Virginia.

Response Count Percentage
Closed with explanation 40 53.3%
Closed with monetary relief 19 25.3%
Closed with non-monetary relief 16 21.3%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in West Virginia?

    75 complaints about prepaid card have been filed from West Virginia.

  • Which company gets the most prepaid card complaints in West Virginia?

    American Express Company leads with 21 prepaid card complaints in West Virginia.

  • What is the most common issue with prepaid card in West Virginia?

    The most frequently reported issue is Unexpected or other fees with 23 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.