Prepaid card Complaints in West Virginia
West Virginia consumers have filed 75 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 75 prepaid card complaints from West Virginia.
- American Express Company has the most complaints (21).
- Most common issue: Unexpected or other fees.
75 Total prepaid card complaints
22 Companies involved
9 Distinct issues
Top Companies for Prepaid card in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 21 | 28.0% |
| Comerica | 14 | 18.7% |
| Incomm Holdings Inc. | 7 | 9.3% |
| Netspend Corporation | 6 | 8.0% |
| Block, Inc. | 4 | 5.3% |
| Empowerment Ventures, LLC | 3 | 4.0% |
| Paypal Holdings, Inc | 3 | 4.0% |
| U.S. Bancorp | 3 | 4.0% |
| Apple Financing LLC | 1 | 1.3% |
| Chime Financial Inc | 1 | 1.3% |
| Credit Karma, LLC | 1 | 1.3% |
| DailyPay, Inc | 1 | 1.3% |
| Equifax, Inc. | 1 | 1.3% |
| Fiserv Finxact Core | 1 | 1.3% |
| Google Compare Credit Cards Inc. | 1 | 1.3% |
| JPMorgan Chase & Co. | 1 | 1.3% |
| Keycorp | 1 | 1.3% |
| Newport Intermediate Inc. | 1 | 1.3% |
| Regions Financial Corporation | 1 | 1.3% |
| Synchrony Financial | 1 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 40 | 53.3% |
| Closed with monetary relief | 19 | 25.3% |
| Closed with non-monetary relief | 16 | 21.3% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in West Virginia?
75 complaints about prepaid card have been filed from West Virginia.
-
Which company gets the most prepaid card complaints in West Virginia?
American Express Company leads with 21 prepaid card complaints in West Virginia.
-
What is the most common issue with prepaid card in West Virginia?
The most frequently reported issue is Unexpected or other fees with 23 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.