Key Takeaways

  • 177 total complaints on file with the CFPB.
  • Most complaints are about Money transfer, virtual currency, or money service (75).
  • Timely response rate: 99.4%.
  • Consumer disputed rate: 0.0% of resolved complaints.
177 Total complaints
99.4% Timely response rate
0.0% Consumer disputed rate
Money transfer, virtual currency, or money service Most common product

Complaints by Product

The following table shows how complaints against DailyPay, Inc break down by financial product category.

Product Complaints % of Total
Money transfer, virtual currency, or money service 75 42.4%
Payday loan, title loan, personal loan, or advance loan 37 20.9%
Checking or savings account 35 19.8%
Prepaid card 21 11.9%
Credit card or prepaid card 3 1.7%
Payday loan, title loan, or personal loan 3 1.7%
Credit card 1 0.6%
Credit reporting or other personal consumer reports 1 0.6%
Debt collection 1 0.6%

Most Common Issues

These are the specific issues consumers most frequently report about DailyPay, Inc.

Managing an account 26
Money was not available when promised 15
Problems receiving the advance 15
Unexpected or other fees 15
Other transaction problem 11
Confusing or missing disclosures 9
Unauthorized transactions or other transaction problem 9
Issues with repayment 8
Problem with a purchase or transfer 8
Trouble accessing funds in your mobile or digital wallet 8

Company Response Breakdown

When consumers file complaints, DailyPay, Inc responds in one of several ways. The breakdown below shows how DailyPay, Inc has resolved complaints.

Response Count Percentage
Closed with explanation 170 96%
Closed with monetary relief 7 4%

Complaints by State

Top states where consumers have filed complaints against DailyPay, Inc.

Your Rights

What to do if you have a complaint against DailyPay, Inc

  1. Contact DailyPay, Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does DailyPay, Inc have?

    DailyPay, Inc has 177 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about DailyPay, Inc?

    The most common issue reported is Managing an account with 26 complaints.

  • How do I file a complaint against DailyPay, Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does DailyPay, Inc respond to complaints on time?

    DailyPay, Inc has a 99.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.