Key Takeaways

  • 433 prepaid card complaints from Arizona.
  • American Express Company has the most complaints (69).
  • Most common issue: Trouble using the card.
433 Total prepaid card complaints
30 Companies involved
13 Distinct issues

Top Companies for Prepaid card in Arizona

Common Issues

Trouble using the card 168
Problem with a purchase or transfer 88
Problem getting a card or closing an account 57
Unexpected or other fees 42
Unauthorized transactions/trans. issues 24
Fraud or scam 21
Managing, opening, or closing account 18
Adding money 6
Advertising, marketing or disclosures 3
Fees 3

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Arizona.

Response Count Percentage
Closed with explanation 290 67%
Closed with monetary relief 98 22.6%
Closed with non-monetary relief 40 9.2%
In progress 3 0.7%
Closed 1 0.2%
Untimely response 1 0.2%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Arizona?

    433 complaints about prepaid card have been filed from Arizona.

  • Which company gets the most prepaid card complaints in Arizona?

    American Express Company leads with 69 prepaid card complaints in Arizona.

  • What is the most common issue with prepaid card in Arizona?

    The most frequently reported issue is Trouble using the card with 168 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.