Payday loan, title loan, or personal loan Complaints in District of Columbia
District of Columbia consumers have filed 117 complaints about payday loan, title loan, or personal loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 117 payday loan, title loan, or personal loan complaints from District of Columbia.
- Capital One Financial Corporation has the most complaints (5).
- Most common issue: Charged fees or interest you didn't expect.
Top Companies for Payday loan, title loan, or personal loan in District of Columbia
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 5 | 4.3% |
| Citibank, N.A. | 5 | 4.3% |
| TMX Finance LLC | 5 | 4.3% |
| Wells Fargo & Company | 5 | 4.3% |
| Big Picture Loans, LLC | 4 | 3.4% |
| LDF Holdings, LLC | 4 | 3.4% |
| Navy Federal Credit Union | 4 | 3.4% |
| Synchrony Financial | 4 | 3.4% |
| Upstart Holdings, Inc. | 4 | 3.4% |
| Bread Financial Holdings, Inc. | 3 | 2.6% |
| Kashia Services | 3 | 2.6% |
| Lending Club Corp | 3 | 2.6% |
| Pentagon Federal Credit Union | 3 | 2.6% |
| PNC Bank N.A. | 3 | 2.6% |
| Truist Financial Corporation | 3 | 2.6% |
| Alorica Inc. | 2 | 1.7% |
| Bank of America, National Association | 2 | 1.7% |
| CURO Intermediate Holdings | 2 | 1.7% |
| Discover Bank | 2 | 1.7% |
| Enova International, Inc. | 2 | 1.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to payday loan, title loan, or personal loan complaints from District of Columbia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 109 | 93.2% |
| Closed with monetary relief | 4 | 3.4% |
| Closed with non-monetary relief | 4 | 3.4% |
Frequently Asked Questions
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How many Payday loan, title loan, or personal loan complaints have been filed in District of Columbia?
117 complaints about payday loan, title loan, or personal loan have been filed from District of Columbia.
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Which company gets the most payday loan, title loan, or personal loan complaints in District of Columbia?
Capital One Financial Corporation leads with 5 payday loan, title loan, or personal loan complaints in District of Columbia.
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What is the most common issue with payday loan, title loan, or personal loan in District of Columbia?
The most frequently reported issue is Charged fees or interest you didn't expect with 18 complaints.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.