Key Takeaways

  • 962 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, or personal loan (540).
  • Timely response rate: 96.3%.
  • Consumer disputed rate: 11.2% of resolved complaints.
962 Total complaints
96.3% Timely response rate
11.2% Consumer disputed rate
Payday loan, title loan, or personal loan Most common product

Complaints by Product

The following table shows how complaints against LDF Holdings, LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, or personal loan 540 56.1%
Payday loan, title loan, personal loan, or advance loan 173 18.0%
Debt collection 126 13.1%
Payday loan 67 7.0%
Credit reporting or other personal consumer reports 18 1.9%
Consumer Loan 16 1.7%
Credit reporting, credit repair services, or other personal consumer reports 14 1.5%
Checking or savings account 4 0.4%
Money transfer, virtual currency, or money service 2 0.2%
Credit card 1 0.1%
Student loan 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about LDF Holdings, LLC.

Charged fees or interest you didn't expect 324
Struggling to pay your loan 185
Problem with the payoff process at the end of the loan 46
Received a loan you didn't apply for 45
Communication tactics 43
Can't stop withdrawals from your bank account 36
Charged fees or interest I didn't expect 31
Attempts to collect debt not owed 26
Incorrect information on your report 23
Threatened to contact someone or share information improperly 21

Company Response Breakdown

When consumers file complaints, LDF Holdings, LLC responds in one of several ways. The breakdown below shows how LDF Holdings, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 900 93.6%
Closed with non-monetary relief 42 4.4%
Closed with monetary relief 17 1.8%
Untimely response 2 0.2%
Closed 1 0.1%

Complaints by State

Top states where consumers have filed complaints against LDF Holdings, LLC.

Your Rights

What to do if you have a complaint against LDF Holdings, LLC

  1. Contact LDF Holdings, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does LDF Holdings, LLC have?

    LDF Holdings, LLC has 962 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about LDF Holdings, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 324 complaints.

  • How do I file a complaint against LDF Holdings, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does LDF Holdings, LLC respond to complaints on time?

    LDF Holdings, LLC has a 96.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.