Alorica Inc. Consumer Complaints
Alorica Inc. has received 1,765 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,765 total complaints on file with the CFPB.
- Most complaints are about Debt collection (1,052).
- Timely response rate: 91.6%.
- Consumer disputed rate: 16.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Alorica Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 1,052 | 59.6% |
| Credit reporting or other personal consumer reports | 253 | 14.3% |
| Payday loan, title loan, personal loan, or advance loan | 181 | 10.3% |
| Payday loan, title loan, or personal loan | 96 | 5.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 77 | 4.4% |
| Debt or credit management | 30 | 1.7% |
| Student loan | 29 | 1.6% |
| Checking or savings account | 9 | 0.5% |
| Credit card or prepaid card | 9 | 0.5% |
| Vehicle loan or lease | 8 | 0.5% |
| Credit card | 7 | 0.4% |
| Credit reporting | 6 | 0.3% |
| Consumer Loan | 3 | 0.2% |
| Mortgage | 3 | 0.2% |
| Bank account or service | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Alorica Inc..
Company Response Breakdown
When consumers file complaints, Alorica Inc. responds in one of several ways. The breakdown below shows how Alorica Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,642 | 93% |
| Closed with non-monetary relief | 120 | 6.8% |
| Closed | 2 | 0.1% |
| Closed with monetary relief | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Alorica Inc..
| State | Complaints |
|---|---|
| Texas | 213 |
| California | 208 |
| Florida | 188 |
| Georgia | 100 |
| New York | 81 |
| Illinois | 70 |
| Arizona | 67 |
| New Jersey | 55 |
| Pennsylvania | 51 |
| North Carolina | 47 |
| Ohio | 44 |
| Michigan | 40 |
| Virginia | 40 |
| Colorado | 37 |
| Tennessee | 36 |
| Idaho | 33 |
| Alabama | 31 |
| Indiana | 31 |
| Maryland | 30 |
| Massachusetts | 28 |
Your Rights
What to do if you have a complaint against Alorica Inc.
- Contact Alorica Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Alorica Inc. have?
Alorica Inc. has 1,765 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Alorica Inc.?
The most common issue reported is Cont'd attempts collect debt not owed with 302 complaints.
-
How do I file a complaint against Alorica Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Alorica Inc. respond to complaints on time?
Alorica Inc. has a 91.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.