Kashia Services Consumer Complaints
Kashia Services has received 252 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 252 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, or personal loan (177).
- Timely response rate: 77.4%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Kashia Services break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, or personal loan | 177 | 70.2% |
| Debt collection | 35 | 13.9% |
| Payday loan, title loan, personal loan, or advance loan | 33 | 13.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 3 | 1.2% |
| Credit reporting or other personal consumer reports | 2 | 0.8% |
| Checking or savings account | 1 | 0.4% |
| Credit card or prepaid card | 1 | 0.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Kashia Services.
Company Response Breakdown
When consumers file complaints, Kashia Services responds in one of several ways. The breakdown below shows how Kashia Services has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 250 | 99.2% |
| In progress | 2 | 0.8% |
Complaints by State
Top states where consumers have filed complaints against Kashia Services.
| State | Complaints |
|---|---|
| California | 38 |
| Florida | 23 |
| Ohio | 18 |
| New Jersey | 15 |
| Washington | 14 |
| Pennsylvania | 10 |
| Georgia | 9 |
| Maryland | 9 |
| North Carolina | 9 |
| Oregon | 8 |
| Illinois | 7 |
| Indiana | 7 |
| Alabama | 6 |
| Arizona | 6 |
| Texas | 6 |
| Colorado | 5 |
| Massachusetts | 5 |
| Michigan | 5 |
| Wisconsin | 5 |
| District of Columbia | 3 |
Your Rights
What to do if you have a complaint against Kashia Services
- Contact Kashia Services directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Kashia Services have?
Kashia Services has 252 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Kashia Services?
The most common issue reported is Charged fees or interest you didn't expect with 100 complaints.
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How do I file a complaint against Kashia Services?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Kashia Services respond to complaints on time?
Kashia Services has a 77.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.