Student loan Complaints in Georgia
Georgia consumers have filed 5,611 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 5,611 student loan complaints from Georgia.
- Navient Solutions, LLC. has the most complaints (1,602).
- Most common issue: Dealing with your lender or servicer.
5,611 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Georgia
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,602 | 28.6% |
| Mohela | 894 | 15.9% |
| Nelnet, Inc. | 778 | 13.9% |
| Aes/pheaa | 471 | 8.4% |
| Maximus Federal Services, Inc. | 426 | 7.6% |
| EdFinancial Services | 230 | 4.1% |
| Servicer under contract with Federal Student Aid | 132 | 2.4% |
| Slm Corporation | 120 | 2.1% |
| Georgia Student Finance Authority | 71 | 1.3% |
| Wells Fargo & Company | 71 | 1.3% |
| ACS Education Services | 50 | 0.9% |
| Transworld Systems Inc. | 45 | 0.8% |
| Great Lakes | 44 | 0.8% |
| JPMorgan Chase & Co. | 41 | 0.7% |
| Discover Bank | 32 | 0.6% |
| Citibank, N.A. | 28 | 0.5% |
| TransUnion Intermediate Holdings, Inc. | 28 | 0.5% |
| Central Research Inc | 25 | 0.4% |
| Ecmc Group, Inc. | 25 | 0.4% |
| Heartland Payment Systems Inc. | 23 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Georgia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,867 | 86.7% |
| Untimely response | 329 | 5.9% |
| Closed with non-monetary relief | 237 | 4.2% |
| Closed with monetary relief | 86 | 1.5% |
| In progress | 63 | 1.1% |
| Closed without relief | 21 | 0.4% |
| Closed | 7 | 0.1% |
| Closed with relief | 1 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Georgia?
5,611 complaints about student loan have been filed from Georgia.
-
Which company gets the most student loan complaints in Georgia?
Navient Solutions, LLC. leads with 1,602 student loan complaints in Georgia.
-
What is the most common issue with student loan in Georgia?
The most frequently reported issue is Dealing with your lender or servicer with 2,456 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.