Central Research Inc Consumer Complaints
Central Research Inc has received 942 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 942 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (436).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Central Research Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 436 | 46.3% |
| Student loan | 428 | 45.4% |
| Debt collection | 73 | 7.7% |
| Debt or credit management | 2 | 0.2% |
| Checking or savings account | 1 | 0.1% |
| Credit card | 1 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Central Research Inc.
Company Response Breakdown
When consumers file complaints, Central Research Inc responds in one of several ways. The breakdown below shows how Central Research Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 942 | 100% |
Complaints by State
Top states where consumers have filed complaints against Central Research Inc.
| State | Complaints |
|---|---|
| Texas | 107 |
| California | 106 |
| Florida | 77 |
| Georgia | 61 |
| New Jersey | 59 |
| New York | 58 |
| Illinois | 46 |
| Pennsylvania | 43 |
| Michigan | 33 |
| Virginia | 29 |
| Alabama | 24 |
| Massachusetts | 22 |
| Ohio | 19 |
| Maryland | 18 |
| North Carolina | 18 |
| Colorado | 16 |
| Arizona | 15 |
| Louisiana | 15 |
| South Carolina | 15 |
| Tennessee | 14 |
Your Rights
What to do if you have a complaint against Central Research Inc
- Contact Central Research Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Central Research Inc have?
Central Research Inc has 942 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Central Research Inc?
The most common issue reported is Incorrect information on your report with 412 complaints.
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How do I file a complaint against Central Research Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Central Research Inc respond to complaints on time?
Central Research Inc has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.