Georgia Student Finance Authority Consumer Complaints
Georgia Student Finance Authority has received 272 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 272 total complaints on file with the CFPB.
- Most complaints are about Student loan (99).
- Timely response rate: 66.2%.
- Consumer disputed rate: 20.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Georgia Student Finance Authority break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 99 | 36.4% |
| Credit reporting or other personal consumer reports | 76 | 27.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 63 | 23.2% |
| Debt collection | 33 | 12.1% |
| Credit reporting | 1 | 0.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Georgia Student Finance Authority.
Company Response Breakdown
When consumers file complaints, Georgia Student Finance Authority responds in one of several ways. The breakdown below shows how Georgia Student Finance Authority has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 214 | 78.7% |
| Untimely response | 53 | 19.5% |
| Closed with non-monetary relief | 4 | 1.5% |
| Closed | 1 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Georgia Student Finance Authority.
| State | Complaints |
|---|---|
| Georgia | 212 |
| Florida | 11 |
| Texas | 8 |
| Washington | 6 |
| Ohio | 4 |
| Colorado | 3 |
| Tennessee | 3 |
| Virginia | 3 |
| North Carolina | 2 |
| Nebraska | 2 |
| New York | 2 |
| South Carolina | 2 |
| Wisconsin | 2 |
| AE | 1 |
| Alabama | 1 |
| Arizona | 1 |
| California | 1 |
| Kentucky | 1 |
| Louisiana | 1 |
| Massachusetts | 1 |
Your Rights
What to do if you have a complaint against Georgia Student Finance Authority
- Contact Georgia Student Finance Authority directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Georgia Student Finance Authority have?
Georgia Student Finance Authority has 272 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Georgia Student Finance Authority?
The most common issue reported is Incorrect information on your report with 117 complaints.
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How do I file a complaint against Georgia Student Finance Authority?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Georgia Student Finance Authority respond to complaints on time?
Georgia Student Finance Authority has a 66.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.