Key Takeaways

  • 171 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (128).
  • Timely response rate: 98.8%.
  • Consumer disputed rate: 50.0% of resolved complaints.
171 Total complaints
98.8% Timely response rate
50.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Green & Sons Agency, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 128 74.9%
Credit reporting, credit repair services, or other personal consumer reports 25 14.6%
Credit reporting or other personal consumer reports 15 8.8%
Consumer Loan 1 0.6%
Credit card 1 0.6%
Debt or credit management 1 0.6%

Most Common Issues

These are the specific issues consumers most frequently report about Green & Sons Agency, Inc..

Attempts to collect debt not owed 57
Written notification about debt 37
Incorrect information on your report 31
Took or threatened to take negative or legal action 10
False statements or representation 8
Communication tactics 7
Cont'd attempts collect debt not owed 5
Improper use of your report 3
Problem with a credit reporting company's investigation into an existing problem 3
Disclosure verification of debt 2

Company Response Breakdown

When consumers file complaints, Green & Sons Agency, Inc. responds in one of several ways. The breakdown below shows how Green & Sons Agency, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 170 99.4%
Closed 1 0.6%

Complaints by State

Top states where consumers have filed complaints against Green & Sons Agency, Inc..

Your Rights

What to do if you have a complaint against Green & Sons Agency, Inc.

  1. Contact Green & Sons Agency, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Green & Sons Agency, Inc. have?

    Green & Sons Agency, Inc. has 171 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Green & Sons Agency, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 57 complaints.

  • How do I file a complaint against Green & Sons Agency, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Green & Sons Agency, Inc. respond to complaints on time?

    Green & Sons Agency, Inc. has a 98.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.