Credit card or prepaid card Complaints in Hawaii
Hawaii consumers have filed 714 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 714 credit card or prepaid card complaints from Hawaii.
- Citibank, N.A. has the most complaints (126).
- Most common issue: Problem with a purchase shown on your statement.
714 Total credit card or prepaid card complaints
30 Companies involved
18 Distinct issues
Top Companies for Credit card or prepaid card in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 126 | 17.6% |
| Barclays Bank Delaware | 85 | 11.9% |
| JPMorgan Chase & Co. | 80 | 11.2% |
| American Express Company | 65 | 9.1% |
| Capital One Financial Corporation | 63 | 8.8% |
| Synchrony Financial | 48 | 6.7% |
| Bank of America, National Association | 47 | 6.6% |
| Discover Bank | 21 | 2.9% |
| TD Bank US Holding Company | 20 | 2.8% |
| U.S. Bancorp | 16 | 2.2% |
| Bread Financial Holdings, Inc. | 15 | 2.1% |
| United Services Automobile Association | 15 | 2.1% |
| Comerica | 14 | 2.0% |
| Goldman Sachs Bank USA | 10 | 1.4% |
| Wells Fargo & Company | 10 | 1.4% |
| First Hawaiian, Inc. | 8 | 1.1% |
| First National Bank of Omaha | 6 | 0.8% |
| Incomm Holdings Inc. | 6 | 0.8% |
| Netspend Corporation | 6 | 0.8% |
| Bank of Hawaii Corporation | 5 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 511 | 71.6% |
| Closed with monetary relief | 129 | 18.1% |
| Closed with non-monetary relief | 74 | 10.4% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in Hawaii?
714 complaints about credit card or prepaid card have been filed from Hawaii.
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Which company gets the most credit card or prepaid card complaints in Hawaii?
Citibank, N.A. leads with 126 credit card or prepaid card complaints in Hawaii.
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What is the most common issue with credit card or prepaid card in Hawaii?
The most frequently reported issue is Problem with a purchase shown on your statement with 227 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.