Key Takeaways

  • 3,347 debt collection complaints from New Mexico.
  • Encore Capital Group Inc. has the most complaints (126).
  • Most common issue: Attempts to collect debt not owed.
3,347 Total debt collection complaints
30 Companies involved
11 Distinct issues

Top Companies for Debt collection in New Mexico

Common Issues

Attempts to collect debt not owed 961
Written notification about debt 613
Communication tactics 447
Cont'd attempts collect debt not owed 356
False statements or representation 352
Took or threatened to take negative or legal action 306
Disclosure verification of debt 122
Improper contact or sharing of info 61
Taking/threatening an illegal action 53
Threatened to contact someone or share information improperly 52

How Companies Respond

Breakdown of how companies respond to debt collection complaints from New Mexico.

Response Count Percentage
Closed with explanation 2,638 78.8%
Closed with non-monetary relief 554 16.6%
Closed 76 2.3%
Untimely response 35 1%
Closed with monetary relief 25 0.7%
In progress 19 0.6%

Frequently Asked Questions

  • How many Debt collection complaints have been filed in New Mexico?

    3,347 complaints about debt collection have been filed from New Mexico.

  • Which company gets the most debt collection complaints in New Mexico?

    Encore Capital Group Inc. leads with 126 debt collection complaints in New Mexico.

  • What is the most common issue with debt collection in New Mexico?

    The most frequently reported issue is Attempts to collect debt not owed with 961 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.