Student loan Complaints in Ohio
Ohio consumers have filed 4,711 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 4,711 student loan complaints from Ohio.
- Navient Solutions, LLC. has the most complaints (1,511).
- Most common issue: Dealing with your lender or servicer.
4,711 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Ohio
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,511 | 32.1% |
| Mohela | 770 | 16.3% |
| Nelnet, Inc. | 500 | 10.6% |
| Aes/pheaa | 484 | 10.3% |
| Maximus Federal Services, Inc. | 201 | 4.3% |
| EdFinancial Services | 164 | 3.5% |
| Slm Corporation | 133 | 2.8% |
| Servicer under contract with Federal Student Aid | 66 | 1.4% |
| Wells Fargo & Company | 61 | 1.3% |
| Transworld Systems Inc. | 58 | 1.2% |
| Great Lakes | 54 | 1.1% |
| Keycorp | 53 | 1.1% |
| JPMorgan Chase & Co. | 43 | 0.9% |
| Discover Bank | 41 | 0.9% |
| ACS Education Services | 40 | 0.8% |
| Heartland Payment Systems Inc. | 38 | 0.8% |
| Citibank, N.A. | 25 | 0.5% |
| First Associates Loan Servicing LLC | 22 | 0.5% |
| Citizens Financial Group, Inc. | 17 | 0.4% |
| U.S. Bancorp | 16 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Ohio.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,096 | 86.9% |
| Closed with non-monetary relief | 246 | 5.2% |
| Untimely response | 191 | 4.1% |
| Closed with monetary relief | 89 | 1.9% |
| In progress | 42 | 0.9% |
| Closed without relief | 38 | 0.8% |
| Closed | 7 | 0.1% |
| Closed with relief | 2 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Ohio?
4,711 complaints about student loan have been filed from Ohio.
-
Which company gets the most student loan complaints in Ohio?
Navient Solutions, LLC. leads with 1,511 student loan complaints in Ohio.
-
What is the most common issue with student loan in Ohio?
The most frequently reported issue is Dealing with your lender or servicer with 2,235 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.