Mortgage Complaints in Ohio
Ohio consumers have filed 11,445 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 11,445 mortgage complaints from Ohio.
- Ocwen Financial Corporation has the most complaints (938).
- Most common issue: Loan modification,collection,foreclosure.
11,445 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Ohio
| Company | Complaints | % of Total |
|---|---|---|
| Ocwen Financial Corporation | 938 | 8.2% |
| Bank of America, National Association | 914 | 8.0% |
| Wells Fargo & Company | 863 | 7.5% |
| JPMorgan Chase & Co. | 655 | 5.7% |
| U.S. Bancorp | 582 | 5.1% |
| Fifth Third Financial Corporation | 476 | 4.2% |
| Huntington National Bank, the | 443 | 3.9% |
| PNC Bank N.A. | 397 | 3.5% |
| Nationstar Mortgage LLC | 390 | 3.4% |
| Citibank, N.A. | 382 | 3.3% |
| Ditech Financial LLC | 331 | 2.9% |
| Shellpoint Partners, LLC | 325 | 2.8% |
| Mr. Cooper Group Inc. | 308 | 2.7% |
| Select Portfolio Servicing, Inc. | 296 | 2.6% |
| HSBC North America Holdings Inc. | 228 | 2.0% |
| Citizens Financial Group, Inc. | 224 | 2.0% |
| Rocket Mortgage, LLC | 208 | 1.8% |
| Freedom Mortgage Company | 193 | 1.7% |
| LoanCare, LLC | 144 | 1.3% |
| Carrington Mortgage Services, LLC | 140 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Ohio.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 9,883 | 86.4% |
| Closed with non-monetary relief | 568 | 5% |
| Closed with monetary relief | 430 | 3.8% |
| Closed without relief | 313 | 2.7% |
| Closed | 142 | 1.2% |
| Closed with relief | 43 | 0.4% |
| In progress | 39 | 0.3% |
| Untimely response | 27 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Ohio?
11,445 complaints about mortgage have been filed from Ohio.
-
Which company gets the most mortgage complaints in Ohio?
Ocwen Financial Corporation leads with 938 mortgage complaints in Ohio.
-
What is the most common issue with mortgage in Ohio?
The most frequently reported issue is Loan modification,collection,foreclosure with 2,768 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.