Mortgage Complaints in Ohio
Ohio consumers have filed 11,318 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 11,318 mortgage complaints from Ohio.
- Ocwen Financial Corporation has the most complaints (934).
- Most common issue: Loan modification,collection,foreclosure.
11,318 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Ohio
| Company | Complaints | % of Total |
|---|---|---|
| Ocwen Financial Corporation | 934 | 8.3% |
| Bank of America, National Association | 914 | 8.1% |
| Wells Fargo & Company | 862 | 7.6% |
| JPMorgan Chase & Co. | 653 | 5.8% |
| U.S. Bancorp | 577 | 5.1% |
| Fifth Third Financial Corporation | 469 | 4.1% |
| Huntington National Bank, the | 437 | 3.9% |
| PNC Bank N.A. | 396 | 3.5% |
| Nationstar Mortgage LLC | 390 | 3.4% |
| Citibank, N.A. | 382 | 3.4% |
| Ditech Financial LLC | 331 | 2.9% |
| Shellpoint Partners, LLC | 314 | 2.8% |
| Mr. Cooper Group Inc. | 308 | 2.7% |
| Select Portfolio Servicing, Inc. | 292 | 2.6% |
| HSBC North America Holdings Inc. | 228 | 2.0% |
| Citizens Financial Group, Inc. | 224 | 2.0% |
| Rocket Mortgage, LLC | 194 | 1.7% |
| Freedom Mortgage Company | 192 | 1.7% |
| LoanCare, LLC | 142 | 1.3% |
| Keycorp | 138 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Ohio.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 9,779 | 86.4% |
| Closed with non-monetary relief | 564 | 5% |
| Closed with monetary relief | 428 | 3.8% |
| Closed without relief | 313 | 2.8% |
| Closed | 142 | 1.3% |
| Closed with relief | 43 | 0.4% |
| In progress | 26 | 0.2% |
| Untimely response | 23 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Ohio?
11,318 complaints about mortgage have been filed from Ohio.
-
Which company gets the most mortgage complaints in Ohio?
Ocwen Financial Corporation leads with 934 mortgage complaints in Ohio.
-
What is the most common issue with mortgage in Ohio?
The most frequently reported issue is Loan modification,collection,foreclosure with 2,768 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.