Student loan Complaints in Pennsylvania
Pennsylvania consumers have filed 6,428 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 6,428 student loan complaints from Pennsylvania.
- Navient Solutions, LLC. has the most complaints (1,812).
- Most common issue: Dealing with your lender or servicer.
6,428 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Pennsylvania
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,812 | 28.2% |
| Mohela | 1,063 | 16.5% |
| Aes/pheaa | 868 | 13.5% |
| Nelnet, Inc. | 593 | 9.2% |
| Maximus Federal Services, Inc. | 322 | 5.0% |
| Slm Corporation | 281 | 4.4% |
| EdFinancial Services | 237 | 3.7% |
| Discover Bank | 132 | 2.1% |
| Servicer under contract with Federal Student Aid | 107 | 1.7% |
| Wells Fargo & Company | 102 | 1.6% |
| Transworld Systems Inc. | 73 | 1.1% |
| ACS Education Services | 54 | 0.8% |
| Citibank, N.A. | 49 | 0.8% |
| Great Lakes | 48 | 0.7% |
| JPMorgan Chase & Co. | 46 | 0.7% |
| Citizens Financial Group, Inc. | 38 | 0.6% |
| Heartland Payment Systems Inc. | 37 | 0.6% |
| PNC Bank N.A. | 31 | 0.5% |
| TransUnion Intermediate Holdings, Inc. | 29 | 0.5% |
| Keycorp | 21 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Pennsylvania.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,492 | 85.4% |
| Closed with non-monetary relief | 368 | 5.7% |
| Untimely response | 296 | 4.6% |
| Closed with monetary relief | 135 | 2.1% |
| In progress | 74 | 1.2% |
| Closed without relief | 50 | 0.8% |
| Closed | 10 | 0.2% |
| Closed with relief | 3 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Pennsylvania?
6,428 complaints about student loan have been filed from Pennsylvania.
-
Which company gets the most student loan complaints in Pennsylvania?
Navient Solutions, LLC. leads with 1,812 student loan complaints in Pennsylvania.
-
What is the most common issue with student loan in Pennsylvania?
The most frequently reported issue is Dealing with your lender or servicer with 3,069 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.