Bank account or service Complaints in Rhode Island
Rhode Island consumers have filed 388 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 388 bank account or service complaints from Rhode Island.
- Citizens Financial Group, Inc. has the most complaints (154).
- Most common issue: Account opening, closing, or management.
388 Total bank account or service complaints
28 Companies involved
5 Distinct issues
Top Companies for Bank account or service in Rhode Island
| Company | Complaints | % of Total |
|---|---|---|
| Citizens Financial Group, Inc. | 154 | 39.7% |
| Bank of America, National Association | 87 | 22.4% |
| Santander Bank, National Association | 59 | 15.2% |
| TD Bank US Holding Company | 18 | 4.6% |
| JPMorgan Chase & Co. | 13 | 3.4% |
| Citibank, N.A. | 11 | 2.8% |
| Webster Bank, National Association | 7 | 1.8% |
| Ally Financial Inc. | 5 | 1.3% |
| Capital One Financial Corporation | 5 | 1.3% |
| United Services Automobile Association | 4 | 1.0% |
| Wells Fargo & Company | 3 | 0.8% |
| American Express Company | 2 | 0.5% |
| Discover Bank | 2 | 0.5% |
| Keycorp | 2 | 0.5% |
| Paypal Holdings, Inc | 2 | 0.5% |
| U.S. Bancorp | 2 | 0.5% |
| Banco Popular De Puerto Rico | 1 | 0.3% |
| Ditech Financial LLC | 1 | 0.3% |
| Fifth Third Financial Corporation | 1 | 0.3% |
| Flagstar Bank, National Association | 1 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from Rhode Island.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 192 | 49.5% |
| Closed with monetary relief | 134 | 34.5% |
| Closed | 26 | 6.7% |
| Closed with non-monetary relief | 19 | 4.9% |
| Closed with relief | 12 | 3.1% |
| Closed without relief | 5 | 1.3% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in Rhode Island?
388 complaints about bank account or service have been filed from Rhode Island.
-
Which company gets the most bank account or service complaints in Rhode Island?
Citizens Financial Group, Inc. leads with 154 bank account or service complaints in Rhode Island.
-
What is the most common issue with bank account or service in Rhode Island?
The most frequently reported issue is Account opening, closing, or management with 126 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.