Key Takeaways

  • 244 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (98).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 20.0% of resolved complaints.
244 Total complaints
100.0% Timely response rate
20.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Sunset Management, Inc break down by financial product category.

Product Complaints % of Total
Debt collection 98 40.2%
Credit reporting or other personal consumer reports 52 21.3%
Payday loan, title loan, personal loan, or advance loan 31 12.7%
Payday loan, title loan, or personal loan 30 12.3%
Credit reporting, credit repair services, or other personal consumer reports 22 9.0%
Consumer Loan 7 2.9%
Checking or savings account 1 0.4%
Money transfer, virtual currency, or money service 1 0.4%
Payday loan 1 0.4%
Vehicle loan or lease 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about Sunset Management, Inc.

Incorrect information on your report 45
Attempts to collect debt not owed 34
Took or threatened to take negative or legal action 26
Communication tactics 25
Improper use of your report 23
Struggling to pay your loan 20
Problem when making payments 18
Problem with a credit reporting company's investigation into an existing problem 7
Charged fees or interest you didn't expect 6
Threatened to contact someone or share information improperly 6

Company Response Breakdown

When consumers file complaints, Sunset Management, Inc responds in one of several ways. The breakdown below shows how Sunset Management, Inc has resolved complaints.

Response Count Percentage
Closed with explanation 239 98%
Closed 4 1.6%
Closed with monetary relief 1 0.4%

Complaints by State

Top states where consumers have filed complaints against Sunset Management, Inc.

State Complaints
Georgia 164
South Carolina 63
Texas 2
Washington 2
California 1
Florida 1
Louisiana 1
Maryland 1
Michigan 1
Ohio 1
Pennsylvania 1
UNITED STATES MINOR OUTLYING ISLANDS 1
Virginia 1
Wyoming 1

Your Rights

What to do if you have a complaint against Sunset Management, Inc

  1. Contact Sunset Management, Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Sunset Management, Inc have?

    Sunset Management, Inc has 244 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Sunset Management, Inc?

    The most common issue reported is Incorrect information on your report with 45 complaints.

  • How do I file a complaint against Sunset Management, Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Sunset Management, Inc respond to complaints on time?

    Sunset Management, Inc has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.