Bank account or service Complaints in West Virginia
West Virginia consumers have filed 189 complaints about bank account or service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 189 bank account or service complaints from West Virginia.
- Bb&t Corporation has the most complaints (48).
- Most common issue: Account opening, closing, or management.
189 Total bank account or service complaints
26 Companies involved
5 Distinct issues
Top Companies for Bank account or service in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Bb&t Corporation | 48 | 25.4% |
| JPMorgan Chase & Co. | 37 | 19.6% |
| Huntington National Bank, the | 25 | 13.2% |
| Bank of America, National Association | 11 | 5.8% |
| Fifth Third Financial Corporation | 10 | 5.3% |
| SunTrust Banks, Inc. | 10 | 5.3% |
| Wells Fargo & Company | 10 | 5.3% |
| Comerica | 6 | 3.2% |
| PNC Bank N.A. | 4 | 2.1% |
| Ally Financial Inc. | 3 | 1.6% |
| Paypal Holdings, Inc | 3 | 1.6% |
| U.S. Bancorp | 3 | 1.6% |
| United Services Automobile Association | 3 | 1.6% |
| Capital One Financial Corporation | 2 | 1.1% |
| Citibank, N.A. | 2 | 1.1% |
| First Data Corporation | 2 | 1.1% |
| Banco Popular De Puerto Rico | 1 | 0.5% |
| Echelon Financial, Inc. | 1 | 0.5% |
| First National Bank of Omaha | 1 | 0.5% |
| Global Tel*Link Corporation | 1 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to bank account or service complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 134 | 70.9% |
| Closed with monetary relief | 38 | 20.1% |
| Closed with non-monetary relief | 8 | 4.2% |
| Closed without relief | 5 | 2.6% |
| Closed | 3 | 1.6% |
| Closed with relief | 1 | 0.5% |
Frequently Asked Questions
-
How many Bank account or service complaints have been filed in West Virginia?
189 complaints about bank account or service have been filed from West Virginia.
-
Which company gets the most bank account or service complaints in West Virginia?
Bb&t Corporation leads with 48 bank account or service complaints in West Virginia.
-
What is the most common issue with bank account or service in West Virginia?
The most frequently reported issue is Account opening, closing, or management with 81 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.