Global Tel*Link Corporation Consumer Complaints
Global Tel*Link Corporation has received 100 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 100 total complaints on file with the CFPB.
- Most complaints are about Money transfer, virtual currency, or money service (78).
- Timely response rate: 97.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Global Tel*Link Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Money transfer, virtual currency, or money service | 78 | 78.0% |
| Other financial service | 7 | 7.0% |
| Checking or savings account | 5 | 5.0% |
| Prepaid card | 4 | 4.0% |
| Credit card or prepaid card | 3 | 3.0% |
| Credit card | 2 | 2.0% |
| Bank account or service | 1 | 1.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Global Tel*Link Corporation.
Company Response Breakdown
When consumers file complaints, Global Tel*Link Corporation responds in one of several ways. The breakdown below shows how Global Tel*Link Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 92 | 92% |
| Closed with monetary relief | 7 | 7% |
| Closed with non-monetary relief | 1 | 1% |
Complaints by State
Top states where consumers have filed complaints against Global Tel*Link Corporation.
| State | Complaints |
|---|---|
| Illinois | 14 |
| Florida | 10 |
| Virginia | 10 |
| West Virginia | 9 |
| California | 8 |
| North Carolina | 5 |
| Delaware | 4 |
| New Jersey | 3 |
| Pennsylvania | 3 |
| Washington | 3 |
| Nebraska | 2 |
| New York | 2 |
| Ohio | 2 |
| South Carolina | 2 |
| Tennessee | 2 |
| Texas | 2 |
| Arizona | 1 |
| Colorado | 1 |
| Georgia | 1 |
| Hawaii | 1 |
Your Rights
What to do if you have a complaint against Global Tel*Link Corporation
- Contact Global Tel*Link Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Global Tel*Link Corporation have?
Global Tel*Link Corporation has 100 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Global Tel*Link Corporation?
The most common issue reported is Unexpected or other fees with 22 complaints.
-
How do I file a complaint against Global Tel*Link Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Global Tel*Link Corporation respond to complaints on time?
Global Tel*Link Corporation has a 97.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.