Money transfer, virtual currency, or money service Complaints in West Virginia
West Virginia consumers have filed 469 complaints about money transfer, virtual currency, or money service with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 469 money transfer, virtual currency, or money service complaints from West Virginia.
- Block, Inc. has the most complaints (205).
- Most common issue: Other transaction problem.
469 Total money transfer, virtual currency, or money service complaints
30 Companies involved
15 Distinct issues
Top Companies for Money transfer, virtual currency, or money service in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Block, Inc. | 205 | 43.7% |
| Paypal Holdings, Inc | 69 | 14.7% |
| JPMorgan Chase & Co. | 19 | 4.1% |
| Coinbase, Inc. | 15 | 3.2% |
| Chime Financial Inc | 14 | 3.0% |
| Early Warning Services, LLC | 13 | 2.8% |
| PNC Bank N.A. | 10 | 2.1% |
| Huntington National Bank, the | 9 | 1.9% |
| Western Union Company, the | 9 | 1.9% |
| Moneygram Payment Systems Worldwide Inc. | 8 | 1.7% |
| Wells Fargo & Company | 8 | 1.7% |
| BAM Management US Holdings Inc. | 7 | 1.5% |
| Truist Financial Corporation | 7 | 1.5% |
| TransferWise Ltd | 6 | 1.3% |
| Bank of America, National Association | 4 | 0.9% |
| Capital One Financial Corporation | 4 | 0.9% |
| Remitly, Inc. | 4 | 0.9% |
| U.S. Bancorp | 3 | 0.6% |
| Bb&t Corporation | 2 | 0.4% |
| Citibank, N.A. | 2 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 417 | 88.9% |
| Closed with monetary relief | 27 | 5.8% |
| Closed with non-monetary relief | 18 | 3.8% |
| In progress | 5 | 1.1% |
| Untimely response | 2 | 0.4% |
Frequently Asked Questions
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How many Money transfer, virtual currency, or money service complaints have been filed in West Virginia?
469 complaints about money transfer, virtual currency, or money service have been filed from West Virginia.
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Which company gets the most money transfer, virtual currency, or money service complaints in West Virginia?
Block, Inc. leads with 205 money transfer, virtual currency, or money service complaints in West Virginia.
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What is the most common issue with money transfer, virtual currency, or money service in West Virginia?
The most frequently reported issue is Other transaction problem with 157 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.