Vehicle loan or lease Complaints in West Virginia
West Virginia consumers have filed 257 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 257 vehicle loan or lease complaints from West Virginia.
- Credit Acceptance Corporation has the most complaints (28).
- Most common issue: Managing the loan or lease.
257 Total vehicle loan or lease complaints
30 Companies involved
9 Distinct issues
Top Companies for Vehicle loan or lease in West Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Credit Acceptance Corporation | 28 | 10.9% |
| Ally Financial Inc. | 25 | 9.7% |
| Wells Fargo & Company | 14 | 5.4% |
| Santander Holdings USA, Inc. | 12 | 4.7% |
| Santander Consumer USA Holdings Inc. | 11 | 4.3% |
| Capital One Financial Corporation | 10 | 3.9% |
| Huntington National Bank, the | 9 | 3.5% |
| Exeter Finance, LLC. | 8 | 3.1% |
| Hyundai Capital America | 8 | 3.1% |
| Toyota Motor Credit Corporation | 8 | 3.1% |
| General Motors Financial Company, Inc. | 7 | 2.7% |
| Truist Financial Corporation | 7 | 2.7% |
| JPMorgan Chase & Co. | 6 | 2.3% |
| Nissan Motor Acceptance Company LLC | 6 | 2.3% |
| Byrider Franchising, LLC | 5 | 1.9% |
| Citizens Financial Group, Inc. | 5 | 1.9% |
| Mercedes Benz Financial Services | 5 | 1.9% |
| American Credit Acceptance, LLC | 4 | 1.6% |
| Bridgecrest Acceptance Corporation | 4 | 1.6% |
| Global Lending Services LLC | 4 | 1.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from West Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 229 | 89.1% |
| Closed with monetary relief | 13 | 5.1% |
| Closed with non-monetary relief | 12 | 4.7% |
| In progress | 3 | 1.2% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in West Virginia?
257 complaints about vehicle loan or lease have been filed from West Virginia.
-
Which company gets the most vehicle loan or lease complaints in West Virginia?
Credit Acceptance Corporation leads with 28 vehicle loan or lease complaints in West Virginia.
-
What is the most common issue with vehicle loan or lease in West Virginia?
The most frequently reported issue is Managing the loan or lease with 93 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.