Acranet Inc. Consumer Complaints
Acranet Inc. has received 32 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 32 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (17).
- Timely response rate: 93.8%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Acranet Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 17 | 53.1% |
| Credit reporting or other personal consumer reports | 12 | 37.5% |
| Consumer Loan | 1 | 3.1% |
| Credit reporting | 1 | 3.1% |
| Mortgage | 1 | 3.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Acranet Inc..
Company Response Breakdown
When consumers file complaints, Acranet Inc. responds in one of several ways. The breakdown below shows how Acranet Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 32 | 100% |
Complaints by State
Top states where consumers have filed complaints against Acranet Inc..
| State | Complaints |
|---|---|
| California | 8 |
| Mississippi | 6 |
| Pennsylvania | 3 |
| Alabama | 2 |
| Arizona | 2 |
| Illinois | 2 |
| Arkansas | 1 |
| Iowa | 1 |
| Louisiana | 1 |
| North Carolina | 1 |
| New York | 1 |
| Oklahoma | 1 |
| South Carolina | 1 |
| Texas | 1 |
| Washington | 1 |
Your Rights
What to do if you have a complaint against Acranet Inc.
- Contact Acranet Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Acranet Inc. have?
Acranet Inc. has 32 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Acranet Inc.?
The most common issue reported is Improper use of your report with 18 complaints.
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How do I file a complaint against Acranet Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Acranet Inc. respond to complaints on time?
Acranet Inc. has a 93.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.