Student loan Complaints in Connecticut
Connecticut consumers have filed 1,762 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,762 student loan complaints from Connecticut.
- Navient Solutions, LLC. has the most complaints (600).
- Most common issue: Dealing with your lender or servicer.
1,762 Total student loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Student loan in Connecticut
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 600 | 34.1% |
| Mohela | 311 | 17.7% |
| Nelnet, Inc. | 165 | 9.4% |
| Aes/pheaa | 144 | 8.2% |
| Slm Corporation | 92 | 5.2% |
| EdFinancial Services | 69 | 3.9% |
| Maximus Federal Services, Inc. | 68 | 3.9% |
| Discover Bank | 36 | 2.0% |
| Citibank, N.A. | 23 | 1.3% |
| Transworld Systems Inc. | 23 | 1.3% |
| Wells Fargo & Company | 23 | 1.3% |
| Servicer under contract with Federal Student Aid | 20 | 1.1% |
| Great Lakes | 14 | 0.8% |
| ACS Education Services | 12 | 0.7% |
| Heartland Payment Systems Inc. | 11 | 0.6% |
| JPMorgan Chase & Co. | 8 | 0.5% |
| Citizens Financial Group, Inc. | 7 | 0.4% |
| Keycorp | 7 | 0.4% |
| Lincoln Educational Services Corporation | 7 | 0.4% |
| Central Research Inc | 5 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Connecticut.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,519 | 86.2% |
| Closed with non-monetary relief | 94 | 5.3% |
| Untimely response | 80 | 4.5% |
| Closed with monetary relief | 37 | 2.1% |
| In progress | 16 | 0.9% |
| Closed without relief | 11 | 0.6% |
| Closed | 3 | 0.2% |
| Closed with relief | 2 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Connecticut?
1,762 complaints about student loan have been filed from Connecticut.
-
Which company gets the most student loan complaints in Connecticut?
Navient Solutions, LLC. leads with 600 student loan complaints in Connecticut.
-
What is the most common issue with student loan in Connecticut?
The most frequently reported issue is Dealing with your lender or servicer with 847 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.