Student loan Complaints in Florida
Florida consumers have filed 8,474 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 8,474 student loan complaints from Florida.
- Navient Solutions, LLC. has the most complaints (2,526).
- Most common issue: Dealing with your lender or servicer.
8,474 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Florida
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 2,526 | 29.8% |
| Mohela | 1,241 | 14.6% |
| Nelnet, Inc. | 1,127 | 13.3% |
| Aes/pheaa | 772 | 9.1% |
| Maximus Federal Services, Inc. | 489 | 5.8% |
| EdFinancial Services | 371 | 4.4% |
| Slm Corporation | 247 | 2.9% |
| Servicer under contract with Federal Student Aid | 178 | 2.1% |
| Wells Fargo & Company | 93 | 1.1% |
| Discover Bank | 87 | 1.0% |
| Great Lakes | 75 | 0.9% |
| Transworld Systems Inc. | 69 | 0.8% |
| ACS Education Services | 66 | 0.8% |
| Equifax, Inc. | 54 | 0.6% |
| JPMorgan Chase & Co. | 54 | 0.6% |
| Genesis Lending | 53 | 0.6% |
| TransUnion Intermediate Holdings, Inc. | 52 | 0.6% |
| Heartland Payment Systems Inc. | 41 | 0.5% |
| Experian Information Solutions Inc. | 40 | 0.5% |
| Climb Credit Inc. | 39 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 7,326 | 86.5% |
| Untimely response | 446 | 5.3% |
| Closed with non-monetary relief | 428 | 5.1% |
| Closed with monetary relief | 118 | 1.4% |
| In progress | 93 | 1.1% |
| Closed without relief | 43 | 0.5% |
| Closed | 16 | 0.2% |
| Closed with relief | 4 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Florida?
8,474 complaints about student loan have been filed from Florida.
-
Which company gets the most student loan complaints in Florida?
Navient Solutions, LLC. leads with 2,526 student loan complaints in Florida.
-
What is the most common issue with student loan in Florida?
The most frequently reported issue is Dealing with your lender or servicer with 3,768 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.