Key Takeaways

  • 577 total complaints on file with the CFPB.
  • Most complaints are about Student loan (369).
  • Timely response rate: 98.8%.
  • Consumer disputed rate: 66.7% of resolved complaints.
577 Total complaints
98.8% Timely response rate
66.7% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Climb Credit Inc. break down by financial product category.

Product Complaints % of Total
Student loan 369 64.0%
Credit reporting or other personal consumer reports 90 15.6%
Debt collection 79 13.7%
Credit reporting, credit repair services, or other personal consumer reports 16 2.8%
Payday loan, title loan, personal loan, or advance loan 13 2.3%
Vehicle loan or lease 4 0.7%
Payday loan, title loan, or personal loan 3 0.5%
Checking or savings account 1 0.2%
Credit card 1 0.2%
Debt or credit management 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Climb Credit Inc..

Dealing with your lender or servicer 189
Getting a loan 88
Incorrect information on your report 72
Struggling to repay your loan 31
Took or threatened to take negative or legal action 30
Improper use of your report 29
Attempts to collect debt not owed 28
Issue where my lender is my school 20
Problem with a company's investigation into an existing problem 18
Issue with income share agreement 17

Company Response Breakdown

When consumers file complaints, Climb Credit Inc. responds in one of several ways. The breakdown below shows how Climb Credit Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 571 99%
Closed with monetary relief 4 0.7%
Closed with non-monetary relief 2 0.3%

Complaints by State

Top states where consumers have filed complaints against Climb Credit Inc..

Your Rights

What to do if you have a complaint against Climb Credit Inc.

  1. Contact Climb Credit Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Climb Credit Inc. have?

    Climb Credit Inc. has 577 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Climb Credit Inc.?

    The most common issue reported is Dealing with your lender or servicer with 189 complaints.

  • How do I file a complaint against Climb Credit Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Climb Credit Inc. respond to complaints on time?

    Climb Credit Inc. has a 98.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.