Student loan Complaints in Hawaii
Hawaii consumers have filed 369 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 369 student loan complaints from Hawaii.
- Navient Solutions, LLC. has the most complaints (103).
- Most common issue: Dealing with your lender or servicer.
369 Total student loan complaints
30 Companies involved
12 Distinct issues
Top Companies for Student loan in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 103 | 27.9% |
| Mohela | 66 | 17.9% |
| Nelnet, Inc. | 49 | 13.3% |
| Aes/pheaa | 45 | 12.2% |
| EdFinancial Services | 25 | 6.8% |
| Maximus Federal Services, Inc. | 17 | 4.6% |
| Slm Corporation | 8 | 2.2% |
| Citibank, N.A. | 4 | 1.1% |
| Campus Student Funding, LLC | 4 | 1.1% |
| Discover Bank | 4 | 1.1% |
| JPMorgan Chase & Co. | 4 | 1.1% |
| Wells Fargo & Company | 4 | 1.1% |
| Heartland Payment Systems Inc. | 3 | 0.8% |
| Ascendium Education Group | 2 | 0.5% |
| Central Research Inc | 2 | 0.5% |
| Expert Global Solutions, Inc. | 2 | 0.5% |
| Goal Structured Solutions, LLC | 2 | 0.5% |
| Transworld Systems Inc. | 2 | 0.5% |
| ACS Education Services | 1 | 0.3% |
| Ascent Holding Co | 1 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 331 | 89.7% |
| Closed with non-monetary relief | 17 | 4.6% |
| Untimely response | 11 | 3% |
| Closed with monetary relief | 6 | 1.6% |
| Closed without relief | 2 | 0.5% |
| In progress | 2 | 0.5% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Hawaii?
369 complaints about student loan have been filed from Hawaii.
-
Which company gets the most student loan complaints in Hawaii?
Navient Solutions, LLC. leads with 103 student loan complaints in Hawaii.
-
What is the most common issue with student loan in Hawaii?
The most frequently reported issue is Dealing with your lender or servicer with 209 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.