Key Takeaways

  • 604 total complaints on file with the CFPB.
  • Most complaints are about Student loan (185).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 0.0% of resolved complaints.
604 Total complaints
99.5% Timely response rate
0.0% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Goal Structured Solutions, LLC break down by financial product category.

Product Complaints % of Total
Student loan 185 30.6%
Debt collection 180 29.8%
Credit reporting or other personal consumer reports 176 29.1%
Credit reporting, credit repair services, or other personal consumer reports 28 4.6%
Payday loan, title loan, personal loan, or advance loan 26 4.3%
Mortgage 6 1.0%
Debt or credit management 2 0.3%
Money transfer, virtual currency, or money service 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Goal Structured Solutions, LLC.

Incorrect information on your report 139
Dealing with your lender or servicer 93
Attempts to collect debt not owed 76
Problem with a company's investigation into an existing problem 39
Took or threatened to take negative or legal action 33
False statements or representation 29
Struggling to repay your loan 27
Issue with income share agreement 26
Improper use of your report 25
Written notification about debt 25

Company Response Breakdown

When consumers file complaints, Goal Structured Solutions, LLC responds in one of several ways. The breakdown below shows how Goal Structured Solutions, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 603 99.8%
In progress 1 0.2%

Complaints by State

Top states where consumers have filed complaints against Goal Structured Solutions, LLC.

Your Rights

What to do if you have a complaint against Goal Structured Solutions, LLC

  1. Contact Goal Structured Solutions, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Goal Structured Solutions, LLC have?

    Goal Structured Solutions, LLC has 604 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Goal Structured Solutions, LLC?

    The most common issue reported is Incorrect information on your report with 139 complaints.

  • How do I file a complaint against Goal Structured Solutions, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Goal Structured Solutions, LLC respond to complaints on time?

    Goal Structured Solutions, LLC has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.