Key Takeaways

  • 541 total complaints on file with the CFPB.
  • Most complaints are about Student loan (173).
  • Timely response rate: 99.4%.
  • Consumer disputed rate: 0.0% of resolved complaints.
541 Total complaints
99.4% Timely response rate
0.0% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Goal Structured Solutions, LLC break down by financial product category.

Product Complaints % of Total
Student loan 173 32.0%
Debt collection 161 29.8%
Credit reporting or other personal consumer reports 148 27.4%
Credit reporting, credit repair services, or other personal consumer reports 28 5.2%
Payday loan, title loan, personal loan, or advance loan 22 4.1%
Mortgage 6 1.1%
Debt or credit management 2 0.4%
Money transfer, virtual currency, or money service 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Goal Structured Solutions, LLC.

Incorrect information on your report 119
Dealing with your lender or servicer 86
Attempts to collect debt not owed 72
Problem with a company's investigation into an existing problem 33
False statements or representation 27
Struggling to repay your loan 26
Took or threatened to take negative or legal action 26
Issue with income share agreement 25
Improper use of your report 23
Written notification about debt 19

Company Response Breakdown

When consumers file complaints, Goal Structured Solutions, LLC responds in one of several ways. The breakdown below shows how Goal Structured Solutions, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 538 99.4%
In progress 3 0.6%

Complaints by State

Top states where consumers have filed complaints against Goal Structured Solutions, LLC.

Your Rights

What to do if you have a complaint against Goal Structured Solutions, LLC

  1. Contact Goal Structured Solutions, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Goal Structured Solutions, LLC have?

    Goal Structured Solutions, LLC has 541 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Goal Structured Solutions, LLC?

    The most common issue reported is Incorrect information on your report with 119 complaints.

  • How do I file a complaint against Goal Structured Solutions, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Goal Structured Solutions, LLC respond to complaints on time?

    Goal Structured Solutions, LLC has a 99.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.