Key Takeaways

  • 1,821 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (1,548).
  • Timely response rate: 99.8%.
  • Consumer disputed rate: 9.6% of resolved complaints.
1,821 Total complaints
99.8% Timely response rate
9.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Expert Global Solutions, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 1,548 85.0%
Student loan 150 8.2%
Consumer Loan 38 2.1%
Credit card 29 1.6%
Credit reporting, credit repair services, or other personal consumer reports 19 1.0%
Credit reporting 14 0.8%
Bank account or service 10 0.5%
Payday loan, title loan, or personal loan 7 0.4%
Payday loan 3 0.2%
Vehicle loan or lease 2 0.1%
Mortgage 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Expert Global Solutions, Inc..

Cont'd attempts collect debt not owed 748
Communication tactics 277
Disclosure verification of debt 249
False statements or representation 132
Improper contact or sharing of info 84
Problems when you are unable to pay 51
Can't repay my loan 50
Taking/threatening an illegal action 42
Dealing with my lender or servicer 36
Repaying your loan 24

Company Response Breakdown

When consumers file complaints, Expert Global Solutions, Inc. responds in one of several ways. The breakdown below shows how Expert Global Solutions, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 1,816 99.7%
Closed with monetary relief 4 0.2%
Closed with non-monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Expert Global Solutions, Inc..

Your Rights

What to do if you have a complaint against Expert Global Solutions, Inc.

  1. Contact Expert Global Solutions, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Expert Global Solutions, Inc. have?

    Expert Global Solutions, Inc. has 1,821 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Expert Global Solutions, Inc.?

    The most common issue reported is Cont'd attempts collect debt not owed with 748 complaints.

  • How do I file a complaint against Expert Global Solutions, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Expert Global Solutions, Inc. respond to complaints on time?

    Expert Global Solutions, Inc. has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.