Student loan Complaints in Missouri
Missouri consumers have filed 1,994 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 1,994 student loan complaints from Missouri.
- Navient Solutions, LLC. has the most complaints (600).
- Most common issue: Dealing with your lender or servicer.
1,994 Total student loan complaints
30 Companies involved
15 Distinct issues
Top Companies for Student loan in Missouri
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 600 | 30.1% |
| Mohela | 365 | 18.3% |
| Aes/pheaa | 227 | 11.4% |
| Nelnet, Inc. | 219 | 11.0% |
| Maximus Federal Services, Inc. | 107 | 5.4% |
| EdFinancial Services | 85 | 4.3% |
| Slm Corporation | 69 | 3.5% |
| Servicer under contract with Federal Student Aid | 44 | 2.2% |
| Discover Bank | 28 | 1.4% |
| Wells Fargo & Company | 21 | 1.1% |
| Transworld Systems Inc. | 20 | 1.0% |
| Great Lakes | 15 | 0.8% |
| JPMorgan Chase & Co. | 14 | 0.7% |
| Heartland Payment Systems Inc. | 10 | 0.5% |
| ACS Education Services | 7 | 0.4% |
| Ameritech Financial | 6 | 0.3% |
| Equitable Acceptance Corp | 6 | 0.3% |
| Central Research Inc | 5 | 0.3% |
| Ecmc Group, Inc. | 5 | 0.3% |
| First Associates Loan Servicing LLC | 5 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Missouri.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,718 | 86.2% |
| Closed with non-monetary relief | 108 | 5.4% |
| Untimely response | 85 | 4.3% |
| Closed with monetary relief | 44 | 2.2% |
| In progress | 21 | 1.1% |
| Closed without relief | 13 | 0.7% |
| Closed | 3 | 0.2% |
| Closed with relief | 2 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Missouri?
1,994 complaints about student loan have been filed from Missouri.
-
Which company gets the most student loan complaints in Missouri?
Navient Solutions, LLC. leads with 600 student loan complaints in Missouri.
-
What is the most common issue with student loan in Missouri?
The most frequently reported issue is Dealing with your lender or servicer with 987 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.