Mortgage Complaints in Missouri
Missouri consumers have filed 5,368 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 5,368 mortgage complaints from Missouri.
- Bank of America, National Association has the most complaints (645).
- Most common issue: Loan modification,collection,foreclosure.
5,368 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Missouri
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 645 | 12.0% |
| Wells Fargo & Company | 486 | 9.1% |
| Ocwen Financial Corporation | 454 | 8.5% |
| U.S. Bancorp | 324 | 6.0% |
| JPMorgan Chase & Co. | 276 | 5.1% |
| Nationstar Mortgage LLC | 218 | 4.1% |
| Ditech Financial LLC | 179 | 3.3% |
| Mr. Cooper Group Inc. | 175 | 3.3% |
| Citibank, N.A. | 159 | 3.0% |
| Shellpoint Partners, LLC | 155 | 2.9% |
| Select Portfolio Servicing, Inc. | 131 | 2.4% |
| Freedom Mortgage Company | 103 | 1.9% |
| Carrington Mortgage Services, LLC | 90 | 1.7% |
| Rocket Mortgage, LLC | 85 | 1.6% |
| HSBC North America Holdings Inc. | 84 | 1.6% |
| Specialized Loan Servicing Holdings LLC | 81 | 1.5% |
| PNC Bank N.A. | 68 | 1.3% |
| LoanCare, LLC | 66 | 1.2% |
| Flagstar Bank, N.A. | 60 | 1.1% |
| Caliber Home Loans, Inc. | 54 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Missouri.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,647 | 86.6% |
| Closed with non-monetary relief | 291 | 5.4% |
| Closed without relief | 170 | 3.2% |
| Closed with monetary relief | 135 | 2.5% |
| Closed | 66 | 1.2% |
| In progress | 23 | 0.4% |
| Closed with relief | 18 | 0.3% |
| Untimely response | 18 | 0.3% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Missouri?
5,368 complaints about mortgage have been filed from Missouri.
-
Which company gets the most mortgage complaints in Missouri?
Bank of America, National Association leads with 645 mortgage complaints in Missouri.
-
What is the most common issue with mortgage in Missouri?
The most frequently reported issue is Loan modification,collection,foreclosure with 1,363 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.