Student loan Complaints in Tennessee
Tennessee consumers have filed 2,067 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 2,067 student loan complaints from Tennessee.
- Navient Solutions, LLC. has the most complaints (587).
- Most common issue: Dealing with your lender or servicer.
2,067 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Tennessee
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 587 | 28.4% |
| Mohela | 316 | 15.3% |
| Nelnet, Inc. | 273 | 13.2% |
| Aes/pheaa | 213 | 10.3% |
| Maximus Federal Services, Inc. | 140 | 6.8% |
| EdFinancial Services | 100 | 4.8% |
| Slm Corporation | 71 | 3.4% |
| Servicer under contract with Federal Student Aid | 37 | 1.8% |
| Wells Fargo & Company | 18 | 0.9% |
| Discover Bank | 17 | 0.8% |
| Heartland Payment Systems Inc. | 16 | 0.8% |
| Transworld Systems Inc. | 14 | 0.7% |
| Ecmc Group, Inc. | 13 | 0.6% |
| Great Lakes | 12 | 0.6% |
| JPMorgan Chase & Co. | 12 | 0.6% |
| ACS Education Services | 10 | 0.5% |
| Keycorp | 10 | 0.5% |
| Ameritech Financial | 9 | 0.4% |
| First Associates Loan Servicing LLC | 9 | 0.4% |
| Central Research Inc | 7 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Tennessee.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,792 | 86.7% |
| Untimely response | 116 | 5.6% |
| Closed with non-monetary relief | 107 | 5.2% |
| Closed with monetary relief | 25 | 1.2% |
| In progress | 18 | 0.9% |
| Closed without relief | 6 | 0.3% |
| Closed | 3 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Tennessee?
2,067 complaints about student loan have been filed from Tennessee.
-
Which company gets the most student loan complaints in Tennessee?
Navient Solutions, LLC. leads with 587 student loan complaints in Tennessee.
-
What is the most common issue with student loan in Tennessee?
The most frequently reported issue is Dealing with your lender or servicer with 968 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.